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PROFESSIONAL PRIVATE INVESTIGATORS
ASSIST IN PUBLIC SECTOR EXECUTIVE SEARCH

By KAREN M. HENRIKSON
Public Relations Coordinator for the City of Des Plaines

Today's public sector managers should be concerned about the integrity of their executive level personnel. Hiring personnel who cannot or will not perform their job responsibilities in an honest, competent manner, or who have a previous history of this type of behavior, could ultimately impact on the integrity of the agency. The value of pre-employment background investigations becomes an important tool, not only for entry level positions, but also for executive level personnel.

Resumes and interviews are successful screening devices only to the extent that the applicant is both truthful and candid. Recognizing the value of knowing fundamental facts in an applicant's background that may play a role in the agency's future, public agencies are turning to assessment centers, intergovernmental testing conferences and professional consulting services outside the agency. An objective third party who has the ability to conduct a thorough background investigation and who possesses required licensing, could make the difference as to whether a creditable individual is hired or someone less desirable.

A professional background investigation could include valuable information pertaining to a candidate's financial status, driving record, employment history, education verification, criminal/civil suit history, etc.

Established for the purpose of determining the character of a potential employee, a complete professional background investigation should involve interviews with references and others outside the scope of the individual's employment.

While personnel and human resource departments frequently try to accomplish these types of inquiries on their own, an objective outside agency with expertise in this type of investigation and the ability to devote time strictly to this operation without the worry of carrying out other office routines, processing benefits, and/or answering telephone inquiries offers an unbiased view of the candidate's character.

Background investigations, while important for all public management positions, may prove extremely beneficial in selecting the most suitable candidate for police or fire chief.

The Village of Gurnee is one example of a community who consulted an outside private investigative agency in their recent search for a police chief candidate. "For the first time we had the opportunity to utilize the services of a professional private investigative agency. During our decision-making process we recognized the need for an outside objective background investigation to ensure the quality of our police chief candidate. The independent agency had access to information that went beyond the scope of our ability." Village Administrator James Hayner said.

A dilemma occurs when a government agency is faced with filling an executive level position. Deciding who will do the background investigation on the candidates for city manager or a police chief, for example, may post several concerns. The Human Resources person who screens a city manager could ultimately be screening his/her boss. Likewise, the same is true of a detective screening the police chief applicants. He/she will be performing background investigations on the very person he/she will be working for. Confidentiality could and should be a concern when conducting the screening process. A professional private investigative agency should be able to guarantee this, protecting candidates as well as the agency.

When the "hands on" screening is left to an elected municipal board or council, a problem may occur as to the procedural means of information gathering. These individuals may not be privy to social security background information; federal and civil lawsuit records; and data related to judgments, tax liens, and bankruptcy.

Selecting the wrong candidate for an executive level position could end up costing a municipality more than just money. The damage resulting from a bad hiring decision could harm an agency's image — and this could be worse than a financial loss.

March 1995 / Illinois Municipal Review / Page 21


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