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PRE-CONFERENCE BROCHURE AND REGISTRATION FORMS

2007 Soaring to New Heights IAPD/IPRA CONFERENCE
JANUARY 25-27, 2007

September/October 2006 page 19


WELCOME AND GREETINGS TO ALL!

Successfully flying a kite evokes such a rewarding feeling, for it is not always an easy task. A flyer needs ideal wind conditions, a well-constructed kite and a certain amount of skill. Time, patience and good instruction are all important qualities in becoming a good kiter. These are some of the same qualities needed to operate park districts, forest preserves, conservation and recreation agencies. These agencies must successfully coordinate improvements, new construction, policies and procedures and more, all the while striving to achieve their mission. And, although their missions may vary somewhat, Illinois park districts, forest preserves, conservation and recreation agencies share the common goal of making their communities better places for their residents to live through quality programming, recreational facilities, conservation and preservation of sacred green space.
At the IAPD/IPRA Conference, thousands of park and recreation professionals, elected officials and students participate in hundreds of educational sessions that help them learn to successfully fly their "kites." This year's conference offers a remarkable line up of sessions to assist you with constructing or improving your "kite." Attendees will find information on everything from foundations and team building to legal issues and aquatics. We are very excited that this year's curriculum boasts a wide variety of sessions to appeal to our diverse conference delegation. We are also thrilled to roll out a new and improved way for professionals to earn CEUs. All sessions this year will award CEUs. But don't get too blown away with the educational sessions, as intriguing as they may be. Our exhibitors are anxious to show you their newest equipment, supplies, ideas and services available to park, recreation, forest preserve, conservation and therapeutic agencies. Harness some of that energy into the social sessions too, and risk tangling your kite lines with both old and new friends.
Let the breeze take your kite and soar to new heights! We can't wait to see you at the 2007 IAPD/IPRA Conference in "the windy city" of Chicago.
CINDY CAPEK Executive Director DeKalb Park District IPRA Conference Co-Chair SCOTT TRIPHAHN
Commissioner Hoffman Estates Park District
IAPD Conference Co-Chair Published by:
ILLINOIS ASSOCIATION OF PARK DISTRICTS
211 East Monroe Street Springfield, IL 62701 Phone: 217-523-4554 Fax: 217-523-4273 www.ILparks.org ILLINOIS PARK AND RECREATION ASSOCIATION
1815 South Meyers Road, Suite 400 Oakbrook Terrace, IL 60181 Phone: 630-376-1911 Fax: 630-376-1919 www.ILipra.org
Designed by:
GOSS GRAPHIC DESIGN
1806 North Oakcrest Avenue Decatur, IL 62526
217-423-4739
FIND IT FAST
Agency Showcase 2007 21
Conference-At-A-Glance 25
Conference Exhibitors 47-49
Continuing Educational Units 22
Exhibit Hall Information 22
General Information 20-24
Student Events 24
THURSDAY, JANUARY 25
Evening Social 30
Office Support Workshop 27 and Luncheon
Pre-Conference Workshops 26-29
FRIDAY, JANUARY 26
CEU Workshops
Educational Sessions At-A-Glance
31-37
31
Opening General Session with Steve Rizzo
34
Table Reservation System
24
SATURDAY, JANUARY 27
CEU Workshops
Eductional Sessions At-A-Glance
38-41
38
Saturday Evening Event at Dave & Buster's
42
REGISTRATION FORMS
Advance Registration Form 46 Extra Meal Tickets
Spouse/Guest Registration Housing Form 43
Pre-Conference/Office Support 45 Workshop Form
Professional Connection 44 Registration Form
September/October 2006 page 20
Accessibility
Parking: Parking at the Hyatt Regency Chicago and the Swissotel are accessible for persons with disabilities. If the lower garage is used at the Hyatt Regency Chicago, elevators provide service to the hotel. Restrooms: All restrooms are accessible except the third floor restrooms in the West Tower of the Hyatt Regency Chicago. Meeting Rooms: All meeting rooms are accessible except for the Buckingham meeting room at the Hyatt Regency Chicago. Restaurants: All restaurants are accessible.
Sleeping Rooms: The Hyatt Regency Chicago and the Swissotel have accessible rooms located on lower floors for easy access from the elevators. These floors have been designed for individuals with special needs. If you are in need of an accessible room, please be sure to notify the respective hotel when making your reservation.
A.D.A. & Services for the Hearing Impaired
In compliance with the Americans with Disabilities Act, the IAPD/IPRA Joint Conference Committee will make all reasonable efforts to accommodate persons with disabilities. Please indicate any special needs on your registration form, or call IAPD at 847-496-4449 no later than December 18, 2006. If you have special needs regarding hotel accommodations, please contact the Hyatt Regency Chicago at 312-565-1234 or the Swissotel at 312-565-0565. Hearing impaired individuals who require TTDs may call 800-526-0844 and the Illinois Relay Center will transmit the message to IAPD or IPRA.
Admission
Admission to the exhibit hall and educational sessions and CEU workshops will be by badge only. Security guards will be stationed at the entrance to the exhibit hall and at all educational and CEU sessions. There will be no badge required for admission to the Grand Opening of the exhibit hall on Thursday, January 25, 2007 from 2:00 p.m. — 6:00 p.m.
All Conference Awards Luncheon
This year the IAPD/IPRA delegation will experience a phenomenal show. The "full-package" delegate receives a ticket for this event. Sit back, enjoy and honor the leaders and volunteers of park districts, forest preserves, conservation and recreation agencies.
Annual Meetings for IAPD and IPRA
The Illinois Park and Recreation Association (IPRA) annual meeting will be held on Friday, January 26, 2007 at 5:00 p.m. in the Grand A & B Ballroom, East Tower/ Gold Level.
The Illinois Association of Park Districts (IAPD) annual meeting will be held on Saturday, January 27, 2007 at 3:30 p.m. in the Grand A & B Ballroom, East Tower/Gold Level.
The associations have staggered their annual meetings in order to accommodate elected officials and professionals who would like to attend one or both meetings.
Boardwalk/Park Place
You won't want to miss the opportunity to network with your fellow commissioners, professionals and colleagues from across the state in the Boardwalk/Park Place. This networking lounge is located adjacent to the Conference Registration Desk, East Tower/Gold Level.
Commissioner Reception
Attention all IAPD members! Please join us on Friday, January 26, 2007 at 5:00 p.m. This reception will be an excellent opportunity for commissioners to exchange ideas, network and socialize. The IAPD board and staff will be present to answer questions and visit with commissioners. Invitations will be sent in the near future.

September/October 2006 page 21


Continuing Education Units (CEUs)
The 2007 IAPD/IPRA Joint Conference Committee and the Illinois Park & Recreation Certification Board are very pleased to announce that all sessions offered at the 2007 conference will award CEUs. All sessions scheduled for an hour and fifteen minutes will award 0.1 CEUs; all sessions scheduled for two hours will award 0.2 CEUs; and all pre-conference sessions will award 0.3 CEUs. If you are a professional and would like to apply for CEUs please register for them on page 46. There is a nominal fee for the processing of the CEUs. If you will be applying for CEUs for the pre-conference workshops the fee is $5.00 per session. For sessions offered on Friday the fee is $15.00. For sessions offered on Saturday the fee is $15.00, and if you would like to apply for sessions on Friday and Saturday the fee is $20.00.
Cyber Cafe
You won't want to miss the new and improved Cyber Cafe area. Keeping up with technology, the Cyber Cafe is back. You will be able to check your e-mail, navigate park and recreation agency Web sites and learn more about your state associations' sites.
Location: Boardwalk/Park Place, adjacent to Conference Registration Desk, East Tower/Gold Level.
Hours available:
Thursday, January 25             1:00 p.m. - 6:00 p.m.
Friday, January 26                  9:00 a.m. - 5:00 p.m.
Saturday, January 27             9:00 a.m. - 12:00 p.m.
SPECIAL THANKS TO SIKICH ICS TECHNOLOGY DIVISION
Proud sponsor of the Cyber Cafe
Exhibit Hall Information
The 2007 IAPD/IPRA Exhibit Hall will open at 2:00 p.m. on Thursday, January 25, 2007. Refreshments will be available on a cash basis in the exhibit hall between 2:00 p.m. and 6:00 p.m.
Come visit more than 300 commercial manufacturers, distributors, designers and educational booths. The exhibits will showcase the newest equipment, supplies, ideas and services available to park, recreation, forest preserve, conservation and therapeutic agencies. Plan to spend several hours in the exhibit hall viewing the displays and visiting with the exhibitors. All exhibits will be located in the Riverside Hall located on the lower level of the East Tower.
At this year's exhibition, you could win a variety of travel packages, weekend trips to various Illinois state parks and many other fabulous prizes. Cash prizes will be awarded to delegates at various times during the conference. Entry blanks will be in the ticket packets you receive when you check in at the Conference Registration Desk. You must be present to win. Rules and regulations will apply.
Exhibit Hall Hours
Thursday, January 25:
2:00 p.m. - 6:00 p.m., Grand Opening Friday, January 26:
9:00 a.m. - 11:30 a.m. and 1:30 p.m.-5:00 p.m.
*Dessert served from 2:00 p.m. — 3:15 p.m. This is a ticketed event.
Saturday, January 27:
9:00 a.m.-11:00 a.m.
♦Breakfast available from 9:00 a.m. — 10:00 a.m. This is a ticketed event.
The IAPD/IPRA Soaring to New Heights Conference has the largest exhibit hall of any state park and recreation conference in the country. Be sure to visit and win a prize!
SPECIAL THANKS TO W-T ENGINEERING, INC.
Proud sponsor of breakfast in the exhibit hall
EVENT LOCATIONS
Conference Registration: East Tower/Gold Level (outside Grand Ballroom)
Conference Information Center/Headquarters: East Tower/Gold Level (across from Conference Registration Desk)
Exhibits: Riverside Center in the East Tower/Purple Level dower level)
Thursday Social: Grand Ballroom East Tower/Gold Level
Educational Sessions/CEU Workshops: Columbus Hall East Tower/Gold Level, Regency Ballroom West Tower/Gold Level and other meeting space throughout the hotel.
All Conference Awards Luncheon: Grand Ballroom East Tower/Gold Level
Saturday Evening Social: Dave & Buster's (Shuttle service will be available to and from the Hyatt Regency Chicago).

September/October 2006 page 22


Housing and Hotel Registration

MAKE YOUR RESERVATIONS EARLY!
Our host hotel is the Hyatt Regency Chicago, 151 East Wacker Drive, Chicago (located in the Illinois Center, east of Michigan Avenue).
Rates: $112/single; $122/double; $132/Triple; $142/Quad

Housing is also available at the Swissotel Chicago, 323 E. Wacker Drive, Chicago.
Rates: $112/single; $122/double; $132/Triple; $142/Quad
One (1) night's room and tax advance deposit by check or credit card must accompany each reservation. This deposit is fully refundable before December 8, 2006. After December 8, 2006 there will be no refunds for cancelled rooms. The Joint Conference Committee implemented this policy in 1999 due to the high rate of rooms cancelled at the last minute.
Rooms are reserved on a first-come, first-served basis. The cut-off date for reservations is January 2, 2007. After this date, room reservations may pay a higher hotel rate.
Suites: IAPD member agencies or IPRA members interested in reserving a suite must contact IAPD first at 847-496-4449. Forty-eight hours after IAPD has given approval, you must contact the Hyatt or Swissotel direcdy. Exhibitors interested in reserving a suite must contact IPRA first at 630-376-1911 Ext. 200. Forty-eight hours after IPRA has given approval, you must contact the Hyatt or Swissotel directly.

Parking
Delegates who are registered guests at the Hyatt Regency Chicago will receive a discounted parking rate of $20.50 per day at the Hyatt parking garage. No in/out privileges will be allowed. Delegates not staying at the hotel can park at the Illinois Center at the current standard parking rate at the time of the conference (no in/out privileges). Once this is filled, delegates can park in any of the downtown garages at regular rates. All delegates are encouraged to take public transportation.

Policy on Children
To preserve the professional business environment and ensure a quality educational atmosphere at the IAPD/IPRA Conference, educational sessions, CEU workshops, social events and the exhibit hall, no one under the age of 18 years will be allowed to participate in these functions or areas unless the person is a speaker or a registered full/part-time student in a college or university and is attending the conference for the purpose of professional development and networking opportunities. Children are welcome to attend the Saturday evening event at Dave & Buster's.
Policy on Members & Nonmembers
The following persons will be allowed to register at the member rate:
• Members of the Illinois Park & Recreation Association
• Commissioners/park board members, attorneys, board treasurers and board secretaries of agencies who are members of the Illinois Association of Park Districts
• A maximum of six support staff from IAPD member agencies ("Support staff" is defined as clerical and maintenance personnel only.) Requests from other persons or agencies asking for member rates will be presented to the Joint Conference Committee for approval prior to conference.
SPECIAL THANKS TO ILLINOIS PARK DISTRICT LIQUID ASSET FUND+ (IPDLAF+) AND THE PFM GROUP
Proud sponsor of the badge holders given to all delegates for their nametags
Registration Information: Early Bird Registration Deadline is Friday, December 22, 2006.
Register online at www.ILparks.org. Registration online must be accompanied by credit card for payment. Or complete the registration form and mail it with a check to: Illinois Association of Park Districts 211 East Monroe Street Springfield, IL 62701
Or register by fax to 217-523-4273. Registration by fax must be accompanied by credit card for payment. MasterCard, Visa and Discover credit cards only accepted. No invoicing of individuals or agencies will be available. Registrations will not be accepted in the IAPD office after January 8, 2007. Registration will, however, be taken at the conference, but at a higher rate.
The Conference Registration Desk at the Hyatt Regency Chicago will be open during the following hours:
• Thursday, January 25, 2007 7:30 a.m. - 6:00 p.m.
• Friday, January 26, 2007 7:30 a.m. - 4:30 p.m.
• Saturday, January 27, 2007 7:30 a.m. - 11:30 a.m.
Delegates who register in advance may pick up their special computerized badges at the Conference Registration Desk. Registration will open on Thursday, January 25, 2007 at 7:30 a.m.
SPECIAL THANKS TO OUR HOST AGENCY MIDWEST INSTITUTE PARK EXECUTIVES, MIPEfor providing the volunteers to help make this conference such a great success. IAPD and IPRA could not do it without your assistance!

September/October 2006 page 23


Silent Auction


The Illinois Park and Recreation Foundation, in conjunction with the IPRA College and University Relations Committee, once again will conduct the Silent Auction located at the registration counter next to the Conference Registration Desk, East Tower/Gold Level. Conference delegates will have the opportunity to bid on such items as weekend get-a-ways, tickets to sporting events and golf packages. The auction is an easy way to purchase valuable services and products for yourself and your agency. Proceeds from the auction will support student scholarships in Illinois.

Special Diets


Persons with special dietary needs may make special arrangements by calling IAPD at 847-496-4449 no later than December 22, 2006.

Spouse/Guest Program & Registration


All spouses or guests must register in order to participate in the conference, visit the exhibit hall and attend special programs. Spouses/guests must have no affiliation with or be employed by a park and recreation agency. Registration will include a name badge for admission to the Exhibit Hall, Thursday evening social, Opening General Session, educational sessions and CEU workshops scheduled on Friday and Saturday. Tickets for the All Conference Awards Luncheon, the Saturday breakfast in the Exhibit Hall and Dave & Buster's will be available for purchase. See page 46 for registration.
Museums In the Park has generously donated passes to five of Chicago's most popular museums. Passes to the Adler Planetarium & Astronomy Museum, The Art Institute of Chicago, The Field Museum, the Museum of Science and Industry and the John G. Shedd Aquarium will be available at the Conference Registration Desk for spouses and guests only on a first-come, first-served basis. A big thank you to Museums In the Park for providing an opportunity for our guests to enjoy these lakefront gems!

Student Events


•  Professional Connection
Thursday, January 25 from 5:30 p.m. to 6:30 p.m. See page 44 for details and registration.
•  Student Luncheon
Friday, January 26, 2007 from 12:00 p.m. - 1:30 p.m.
•  Officers Meeting
Saturday, January 27, 2007 from 12:00 p.m. - 1:30 p.m.
Table Reservation System for Friday's All Conference Awards Luncheon
Delegates who opt to reserve a table for the Friday All Conference Awards Luncheon, must complete the table reservation section on the advance registration form on page 46. The table reservation fee is $45 and is nonrefundable. The person who is designated the table contact/coordinator will receive, as part of his/her registration confirmation, written instructions concerning the table registration process. Each contact/coordinator will be assigned a time to report to the table registration booth adjacent to Conference Headquarters in the East Tower/Gold Level. Appointments at the table reservation booth will be scheduled in order of receipt of the advance registration form. Register early to ensure the best possible table selection. All reserved tables will be tables of 12. You must have a full table.
What to Wear
Exhibit Hall Grand Opening: Casual business attire Thursday Social: Comfortable, casual clothes Friday All Conference Awards Luncheon: Business attire Saturday Social: Casual attire
Satisfaction Guaranteed
The Illinois Association of Park Districts (IAPD) and the Illinois Park and Recreation Association (IPRA) have instituted a Satisfaction Guaranteed Policy for the Thursday pre-conference workshops. IAPD and IPRA make every effort to ensure quality programs for participants. However, if a participant is not fully satisfied with the content of the workshop, he or she may request and receive a 100% retund of the workshop fee. A participant who wishes to request a refund for a pre-conference workshop must do so no later than the end of the workshop in question, forms will he available at Conference Headquarters. Anv accreditation or CEU's offered will be forfeited when a refund is made. Refunds will only be made payable to the originator of the check or credit card for rhe workshop registration. Look for die Satisfaction Guaranteed symbols next to these workshops.

September/October 2006 page 24


Thursday, January 25
7:30 a.m.-6:00 p.m.
Registration Desk Open
8:30 a.m. - Noon
Pre-Conference Workshops
11:45 a.m. - 3:30 p.m.
Office Support Luncheon and Workshop
1:00 p.m. -4:30 p.m.
Pre-Conference Workshops
2:00 p.m. -6:00 p.m.
Grand Opening of Exhibit Hall
Visit more than 300 exhibitors and educational booths displaying the most recent products and services for the parks, recreation, forest preserve and conservation industry.
5:30 p.m. - 6:30 p.m.
Professional Connection - Student and Professional Networking Opportunity
6:30 p.m.- 12:30a.m.
University and Affiliate Hospitalities
9:00 p.m. -Midnight
Thursday Evening Social with Deja Vu
Enjoy the music and dancing.
Friday, January 26
7:30 a.m. - 4:30 p.m.
Registration Desk Open
8:00 a.m. -9:15 a.m.
Educational Sessions
8:30 a.m. - 10:30 a.m.
CEU Workshops
9:00 a.m. -11:30 a.m.
Exhibit Hall Open
9:30 a.m. - 10:45 a.m.
Educational Sessions
11:00 a.m. -11:45 a.m.
Opening General Session with Steve Rizzo
12:15 p.m. -2:15 p.m.
AII Conference Awards Luncheon
IAPD and IPRA will present top awards to elected officials, legislators and professionals. After the luncheon, wander down to the Exhibit Hall, enjoy dessert, stop by and support the Illinois Park and Recreation Foundation Silent Auction, located next to Conference registration.
12:00 p.m.- 1:30 p.m.
Student Luncheon
1:30 p.m. -5:00 p.m.
Exhibit Hall Open
2:00 p.m. -3:15 p.m.
Desserts in the Exhibit Hall for all delegates who attend the Awards Luncheon.
3:00 p.m. - 4:15 p.m.
Educational Sessions
2:45 p.m. - 4:45 p.m.
CEU Workshops
5:00 p.m. -6:30 p.m.
IPRA Annual Business Meeting
5:00 p.m. -6:30 p.m.
IAPD Commissioner Reception
6:30 p.m.-9:00 p.m.
University and Affiliate Hospitalities
Saturday, January 27
7:30 a.m. - 11:30 a.m.
Registration Desk Open
9:00 a.m.- 10:00 a.m.
Breakfast in Exhibit Hall
9:00 a.m.- 11:00 a.m.
Exhibit Hall Open
10:00 a.m.- 11:15 a.m.
Educational Sessions
10:00 a.m.- 12:00 p.m.
CEU Workshops
11:30 a.m.- 12:45 p.m.
Educational Sessions
1:00 p.m. -2:15 p.m.
Educational Sessions
1:00 p.m. -3:00 p.m.
CEU Workshops
3:30 p.m. -5:00 p.m.
IAPD Annual Business Meeting
7:00 p.m. -9:30 p.m.
Closing Event at Dave & Buster's

September/October 2006 page 25


PRE-CONFERENCE WORKSHOPS: 8:30 a.m. - 12:00 p.m.

All pre-conference workshops award 0.3 CEUs, pending approval. Pre-registration is mandatory; registration form on page 45.
16
The Benefits of Parks and Recreation
8:30 sum. -12:00 p.m. Price: $75
Presenter(s): John Crompton, Distinguished Professor, Texas A & M University
Chair: Rick Hanetho, Carol Stream Park District
The personal and economic benefits associated with parks and recreation will be discussed. In addition to the concept of repositioning, how to implement it will be explained. Repositioning is the key to using benefits strategically to strengthen the case to elected officials and taxpayers for additional investments in the field. Benefits that accrue to the community, rather than those that accrue to service users, are central to this approach. Emphasis will be on the role of parks and recreation in enhancing property values, stimulating tourism in communities, recruiting businesses and affluent retirees, and other community issues to which parks and recreation make positive economic contributions.
Learning Outcomes: Participants will: (1) Be able to use economic data and measured results to show how parks and recreation can affect the economic development of a community; (2) Understand and be able to convey the impact their programs, facilities and services can have on attracting new businesses and residents to their communities.
129 Creating A Team Culture
8:30 a.m. - 12:00 p.m.Price: $75
Presenter(s): Doug Dvorak, President, Dvorak Marketing Group
Chair: Wendell Howell, Hoffman Estates Park District
This session is highly interactive and experiential. We are marooned! A pleasure cruise along the French Polynesian Islands goes sour when the group is stranded on a deserted island, Nameless Island. The group's task: rank the ten action alternatives that will best ensure the team's survival. Attendees will participate in fascinating exercises that will bring team relationships into clear focus. Attendees are guaranteed a fun program, but will also discover something: how personality preferences and the resulting professional relationships can paralyze or mobilize a team. Learning Outcomes: Participants will: (1) Understand the facets of consensus and decisionmaking through an awareness of various human needs and professional preferences within the team; (2) Improve their communication skills, reduce and overcome conflict, strengthen management effectiveness, decrease stress, improve team relationships, develop heightened morale and better camaraderie. The group will gain the ability to recognize and minimize unnecessary clashes between dissimilar personality types.
202 Sales Skills for Park and Recreation Pros
8:30 a.m. - 12:00 p.m. Price: $75
Presenter(s): JodiRudick, Advisors Marketing
Chair: Mike Sletten, Oakbrook Park District
Everyone is selling something! Whether you are looking to land the perfect job, new customers, sponsors, donors, budget, staff or volunteers, your ability to uncover prospects, develop and deliver presentations, answer objections and "close the deal" can make or break your personal and professional success. Developed especially for park and recreation professionals, this introduction to sales will focus on techniques and methods necessary to build rapport, support and loyalty in today's competitive environment. You will learn to think on your feet, ask probing questions, gain confidence and handle rejections like a pro. Learning Outcomes: Participants will: (1) Quickly assess and understand at least five distinct buying styles, behaviors and prompts in order to meet "sales objectives" and expedite the decisionmaking process; (2) Overcome fear of rejection, stranger anxiety and sales phobias in order to generate greater buy-in and support of park and recreation programs, products and services; (3) Confidently use written, verbal and electronic communication tools to compile information and sell benefits, value, programs and products to key customers and prospects.
301 The E.C.S. (X) Factor: Delivering Exceptional Customer Service in Parks and Recreation
8:30 a.m. - 12:00 p.m. Price: $65
Presenter(s): Steve Beck, President, Beck & Associates
Chair: Lisa Leone, Lisle Park District
Outstanding customer service is more than simply meeting your customer's needs; it is also creating an experience in which each customer feels exceptional during each interaction with you. In this informative workshop, Steve Beck, President of Beck and Associates, will teach you the secret of the E.C.S. (X) Factor and help you gain the knowledge you and your staff need to set the tone for every encounter with your customers. You will learn how you can make a positive difference on a daily basis with both your external and internal customers. Learning Outcomes: Participants will: (1) Learn their individual role in delivering exceptional customer service; (2) Identify steps to take to create outstanding customer service encounters in their agencies.
303 The 5-Step Approach to Critical Thinking for Effective Problem Solving
8:30 a.m. - 12:00 p.m. Price: $65
Presenter(s): Jane Turrentine, ManagementConsultant
Chair: Nancy Aldrich, Arlington Heights Park District
If you think you can come to work and check your brain at the door, think again! In today's fast-paced, knowledge-based environment, critical thinking skills are crucial to solving problems effectively. Management Consultant Jane Turrentine will introduce you to the five steps of critical thinking and show you how emotions can cloud your ability to think logically. You will come away from this workshop able to fact find and evaluate any type of problem with an improved ability to reach effective solutions as objectively as possible. Learning Outcomes: Participants will: (1) Identify the five steps that facilitate critical thinking and decision-making; (2) Understand the role emotions play in impeding the decision-making process.

September/October 2006 page 26


PRE-CONFERENCE WORKSHOPS: 1:00 p.m. - 4:30 p.m.

All pre-conference workshops award 0.3 CEUs, pending approval. Pre-registration is mandatory; registration form on page 45.
13 Creative Coaching Strategies
1:00 p.m.-4:30 p.m. Price: $75
Presenter(s): Roy Ellis Moody, Professional Speaker, Roy Moody & Associates
Chair: Dorothy Brink, IPRA
Chances are, if you are a manager, supervisor or team leader in most organizations today or aspire to be, coaching has become an integral part of your responsibilities. In Creative Coaching Strategies, you will learn how to develop an effective game plan for improving communication, trust and cooperation. The program teaches concepts that enhance the performance of individuals and teams. It will examine what it takes to be a great coach and then give tips and tools to help you put creative coaching into action. With over twenty years of experience speaking to park and recreation professionals, Roy Ellis Moody offers winning tips for creating high performance in today's changing environment. Learning Outcomes: Participants will: (1) Identify four key factors for successful team coaching; (2) Learn the encouragement/ coaching skills that promote individual and team performance.
130 Why Ireland Never Invaded America
1:00 p.m.-4:30 p.m. Price: $75 Presenter(s): Conor Cunneen, Professional Speaker
Chair: Arnie Biondo, Carol Stream Park District
Goofy title, great program! This compelling, thought provoking presentation provides business and life lessons in a memorable, humorous and easy to implement manner. Acclaimed international speaker and award-winning humorist Conor Cunneen uses impish humor, mystical Irish imagery and, gosh, common sense to present a session that contains great fun and great lessons. The program will tell you the secrets of Restroom Marketing, what Willie Nelson can teach you about brands, why rock star Bono is one of the best marketers in the world, AND you will be able to relate it all to your park district, forest preserve, conservation and recreation agency work. Learning Outcomes: Participants will: (1) Learn the importance of establishing a clear and compelling vision to enhance your life personally and professionally; (2) Understand the importance of creating a brand experience either in your business or personal life, which is one of life's great lessons.
201 Mission IS Possible: Turning Customer Problems Into Opportunities
1:00 p.m.-4:30 p.m. Price: $75
Presenter(s): Jodi Rudick, Advisors Marketing
Chair: Mike Sletten, Oakbrook Park District Is the customer always right? Not exactly, but the customer is the boss and must be treated like a valued guest. With the right skills and attitude, internal and external customer problems, disputes and complaints truly can be transformed into opportunities. Learning Outcomes: Participants will: (1) Learn the real reason why problems arise, what an angry customer really wants, what to do if a customer is irrational or abusive and nine simple steps to handle a customer who is miffed, irate, upset or just plain mad; (2) Learn how to handle the special needs of internal customers such as co-workers, bosses, other divisions and departments; win-win negotiation solutions for each and every problem; follow-up techniques to turn a disgruntled customer into your best ally; and what to do when you are at the end of your rope — it happens to the best of us!
304 The Roles of the Supervisor: Leader, Coach, Motivator and Magician 1:00 p.m.-4:30 p.m. Price: $65
Presenter(s): Jane Turrentine, Management Consultant
Chair: Nancy Aldrich, Arlington Heights Park District
As a supervisor, you fulfill many roles in your organization. You are expected to lead, to inspire, to encourage and to make problems disappear! But with all you already have to do, how can you possibly perform all of these roles successfully? In this interactive and informative workshop, management consultant Jane Turrentine will lead you through an in-depth exploration of these roles and will offer valuable insight into how you can manage these sometimes competing roles successfully Learning Outcomes: Participants will: (1) Learn the expectations agencies have of their supervisory staff; (2) Discover how to manage different roles and responsibilities effectively.
310 Conducting a Strategic Master Planning Session
1:00 p.m.-4:30 p.m. Price: $65
Presenter(s): Tom Kruse, Executive Director Roselle Park District; Greg Miller, President, NinthEdge
Chair: Patrick Ryan, City of Chicago
Your organization cannot be all things to all people, right? So how does an organization determine the "right things" for which precious resources should be allocated? On a regular basis, board and staff need to come together in a well-planned "Strategic Planning Retreat" to affirm their organization's reason for existence and to accurately assess its capabilities and effectiveness in providing value to its constituents. In this interactive workshop, participants will learn how to plan an agenda for an in-house strategic planning retreat and how to develop a "strategic road map" that allows them to allocate resources and strategic initiatives to achieve specific priorities and goals. Learning Outcomes: Participants will: (1) Learn the components and processes of a strategic master plan; (2) Identify criteria for selecting a facilitator to conduct a strategic planning retreat for a client organization.
September/October page 28
PRE-CONFERENCE WORKSHOPS: 1:00 p.m. - 4:30 p.m.
All pre-conference workshops award 0.3 CEUs, pending approval. Pre-registration is mandatory; registration form on page 45.
423 Marketing Secrets of the 800-Pound Gorillas: How to Double Your Program Sales and Spend Less Doing It
1:00 p.m.-4:30 p.m. Price: $75
Presenter(s): Bill Guertin, the 800-Pound Gorilla
Chair: Kelly LaMore, Bourbonnais Township Park District
Ever wondered how the best media companies (radio, TV, newspapers) come up with ways to generate publicity and revenue? Listen and learn from a 25-year media marketing veteran who has been recognized by the National Association of Broadcasters (NAB) for his creativity in small market ideas! Bill Guertin will share some of the most closely guarded advertising and marketing secrets that some of the best companies in the world are using to generate higher response rates, greater market awareness and increased cash flow. Bring all your "idea people" to this session for immediately useable, take-home-and-make-more-money information. It doesn't get any better than this! Learning Outcomes: Participants will: (1) Write ads, flyers, and descriptions of agency program offerings using a targeted, sales-focused effort to increase enrollment. Attendees will identify several marketing techniques that major corporations use everyday, and be able to see how their agency can ethically exploit these weapons for the benefit of the agency and their residents; (2) Fully understand what the media really wants and needs, and have a proactive system to generate more positive press for their agency.
502 Developing Great Child Behavior and Life Skills
1:00 p.m.-4:30 p.m. Price: $75
Presenter(s): Michael Brandwein, Speaker, Educator and Author Chair: Maureen Leonard, NISRA
A nationally acclaimed behavior and youth development expert demonstrates practical and specific skills to handle undesired behavior of young people of all ages while building positive life skills through recreation programs and leadership. The techniques that will be presented can be used successfully by camps and other youth programs. Learning Outcomes: Participants will: (1) Learn how to use positive communication and specific expectations to develop teamwork, responsibility, initiative and many other life skills in young people; (2) Learn how to "mean business" without being mean, while increasing credibility, trust and handling undesired behavior with greater confidence and skill. 601 Tales from the Crypt
Presenter(s): Steven J. Klienman, General Counsel and Roy Jensen, Director of Risk Management Services, Park District Risk Management Agency
Chair: Mke Bacchio, Winfield Park District You can run, but you cannot hide from the ghosts of the past! In this session, attendees will face true-life situations that came back to haunt park and recreation agencies and learn the lessons that others learned the hard way. This session will focus on playground and aquatic safety and human resource management. It will provide attendees with invaluable resources necessary to protect the reputation of their agencies. Here's your chance to be a master of your legal destiny! Learning Outcomes: Participants will: (1) Learn to minimize loss and liability by adopting prudent risk management measures, including playground and aquatic facility inspections/audits, post-accident investigation guidelines and personnel policies/procedures; (2) Learn how to identify the five most common human resource issues facing public park and recreation agencies.
603 Presenting the Agency Benefits to the Community and Your Board
1:00 p.m.-4:30 p.m. Price: $65
Presenter(s): Julene Hefter, Deputy Director, Wisconsin Park and Recreation Association
Chair: Allison Jacobs, Winfield Park District With all the various budget cuts, it is time that park and recreation agencies prove their importance within their community. Let's create an unbelievable atmosphere of support and understanding about who and what we truly are! Learn what types of information must be presented to your board/commissions to have them understand how park and recreation affects the community as a whole and receive their support in return. In addition, Julene will teach you how to market and promote your agency and programs within the community. Learning Outcomes: Participants will: (1) Learn proven techniques from planning and promoting your programs through brochures to advertising and television promotions; (2) Learn what information about an agency must be supplied to their board/commissions to gain their support.

1001 Summer Festival Food Vendor Sanitation
1:00 p.m.-4:30 p.m. Price: $75
Presenter(s): Lea Samkas, Food Service Educational Seminars, Inc.
Chair: Lonette Hall, Dolton Park District
News headlines tell the story every day. Public concern about food safety has never been greater. Each highly publicized incident of food-borne illness deals a blow to the public's confidence in our industry. It is time to take action. Learning Outcomes: Participants will: (1) Learn to operate in compliance with thewwd codes and guidelines for safe outdoor food handling procedures during summer festivals; (2) Learn about the recent changes in regulations of summer food handling procedures in accordance with the city of Chicago and the Illinois Department of Public Health.

September/October 2006 page 29


FRIDAY EDUCATIONAL SESSIONS

8:00 a.m. - 9:15 a.m.
30
Struggling Teen Solutions - Youth At Risk
106 110
Advancing an Agenda with NIMBYs Legal/Legislative Part I
119
Salaries, Fixed Costs, Bond Payments.. .For Everything Else There is the P-Card
128
Borrowing Options for Illinois Park Districts
211
Sustainable Design for Parks: Cost, Health and Social Benefits
212
Renovating Your Ball Fields
313
Strategies to Maximize Investment Income
408
Preschool Directors' Forum
420
Day Camp Open Forum
424
In-A-Gadda-Da-Vida versus Marsey Dotes
512
Once Upon a Conga Drum
516
Abuse - How to Recognize It
613
Dare to be Different - Nature Program Partnerships
631
Cohesion of Golf Operations Staff: Surviving the Season
802
Which Degree is Best for Me?
908
Laying The Foundation For Your Foundation
909
How To Boost Your Creativity Quotient
1014
Getting New Ethnic Groups to Come to Park District and Recreation Agency Programs
9:30 a.m. - 10:45 a.m.
18
Get Recognized
107
Hazardous Materials and Other Illegal Dumping
116
Park District Finances for Small/Medium Park Districts
123
Partnering with Other City Organizations
132
Are You Prepared for a Pediatric Emergency?
134
Value Added Money Management IPDLAF+
209
Managing Wetland Restoration Projects: Lessons Learned
214
Dog Parks
305
Everything You Need to Know About Running Background Checks Through the Illinois State Police
312
Controlling the Costs of Utilities
317
What's the Bottom Line? Identifying and Controlling Employee Turnover Costs
406
Recreation Program Standards & Guidelines
410
Today's Teens: Where are They?
419
After-School Programs Open Forum
612
Thinking of a New Facility? Think Green
616
Aquatic Design to Enrich the Lives of Active Aging Participants
624
Selling Fitness
701
The Future of the Paperless Office/Document Management
806
Student Challenge
901
The Future of Online Promotions
910
Creating a Buzz Around Town -Blogging 101
1010
Complying with Changes in Human Rights Laws
3:00 p.m. - 4:15 p.m.
12
Speed Mentoring
14
Business Continuity - A Disaster Waiting to Happen?
17
Connecting with Tax Payers and Elected Officials: The Key to Additional Investment
108
SOS: Sex Offenders Stay Away
111
Legal/Legislative Part II
112
Small District Roundtable
117
Getting Around the Zoning Issues for Your Project
120
A Nation At Risk - Childhood Obesity in the United States
210
Adding Art, Excitement and Whimsy in the Play Environment
315
Tax Levy - Thrill of Victory and Agony of Defeat
405
Performance Contracts: Reading Between the Lines
412
Teen Advisory Group Panel Discussion
414
Using Music to Learn About Your World
425
Four Part Harmony - Topics of Interest to Senior Supervisors
509
Pre-School Sports (3-10 years)
517
What You Need to Know About the YAR Population
611
Planning for Success
621
More Aquatic In-service Ideas for Everyone
625
Legal Pitfalls for Fitness Centers
702
How to Protect Yourself from the Inside/Out
801
So You Want to be a Rec-Creator
906
Help! I Need A Logo!
1009
Managing Meetings: A Supervisor's Survival Kit
*ALL EDUCATIONAL SESSIONS AWARD 0.1 CEUs PENDING APPROVAL
MORNING CEU WORKSHOPS: 8:30 a.m. - 10:30 a.m.
All workshops award 0.2 CEUs, pending approval. 19 Professional Certification - It's Your Choice
8:30 a.m. - 10:30 a.m.
Presenter(s): Dr. William McKinney, Associate Professor, University of Illinois; Michael Clark, Executive Director, Batavia Park District; Tracey Crawford, Superintendent of Recreation, NSSRA Chair: Mike Clark, Batavia Park District Learn about the benefits of being certified and what certification is all about. Find out what it takes to become certified and how to maintain your certification.
Learning Outcomes: Participants will: (1) Learn the history of professional certification and the development of criteria used for the certification process; (2) Gain an understanding of the exam process and certification maintenance.
24 How Effective Leaders Communicate
8:30 a.m. - 10:30 a.m.
Presenter(s): RubyNewell-Legner, CSP, Customer Satisfaction Expert, RubySpeaks Chair: Mark McKinnon, Homewood-Flossmoor Park District
Communication is the most important tool you can have in building a team that is on the same page and going in the same direction. Yet in most agencies "lack of communication" is the most frequent complaint. Leaders must identify and define core values to act as a guiding force. Shared values and beliefs can be the "glue" that holds an effective organization or team together. Ruby can teach you how to embody your organization's values and to strategically choose your words to promote a positive work environment. This framework will enable you to embrace the unknown and proceed with renewed confidence and direction. Learning Outcomes: Participants will: (1) Identify specific statements that can leave a positive impression when communicating with staff; (2) Build a foundation for planning, decision-making and hiring.

September/October 2006 page 31


MORNING CEU WORKSHOPS: 8:30 a.m. - 10:30 a.m.
All workshops award 0.2 CEUs, pending approval. 27 Playing Well Together: Parks, Recreation and Museum Partnerships in Action
8:30 a.m. - 10:30 a.m.
Presenter(s): Garry Little, Director, Normal Parks and Recreation; Mary Turner, Executive Director, Illinois Association of Museums Chair: Heather Young, Normal Parks and Recreation
This session will arm park and recreation professionals with partnership ideas that offer win/win opportunities for agencies and the communities they serve. Join this participatory discussion between park and recreation professionals and leaders in the museum industry to hear stories and suggestions of partnerships in action.
Learning Outcomes: Participants will: (1) Walk away with fresh new ideas for partnering with a children's museum in your community to provide additional services for residents; (2) Develop an understanding and appreciation of the uniqueness of each entity's mission and culture and how this uniqueness can benefit our visitors and communities. 31 Exceeding Expectations in the Delivery of 'Exceptional' Customer Service
8:30 a.m. - 10:30 a.m.
Presenter(s): Scott Chovanec, President, Park District of Highland Park Chair: Dina Kartch, IPRA In the constant challenge to gain customers and obtain a competitive advantage, cost and quality will differentiate the winners. Establishing service standards that exceed customer expectations and perceived values, while creating remarkable experiences, makes all the difference.
Learning Outcomes: Participants will: (1) Learn how to enhance and advance their 'quality image' in the eyes of the customer; (2) Learn essential strategies and tactics for earning the highest levels of customer satisfaction that lead to exceptional customer retention outcomes. 102 I'm Their Leader...Which Way Did They Go?
8:30 a.m.-10:30 a.m.
Presenter(s): Roy Ellis Moody, Professional Speaker, Roy Moody & Associates Chair: Jim Petkus, Oak Forest Park District
This program offers ideas and strategies that bring out the best in people in changing times. It specifically focuses on contributions that excellent leadership can make to the success of individuals, groups and organizations. Not only does this session provide forecasts of trends in leadership but it also suggests action, emphasizing what we can do at every level of the organization. The program is about identifying and developing leadership qualities, putting purpose and commitment into action and creating a community of achievers.
Learning Outcomes: Participants will: (1) Discover and understand the qualities of the encouraging leader; (2) Identify six key actions that can be used to encourage effective leadership.
113 Partnerships, Sponsorships and Technology: Alternative Sources of Revenue Impacting the Bottom Line
8:30 a.m.-10:30 a.m.
Presenter(s): Patty Hermann, Director of Client Marketing & Grants, Ancel, Glink, Diamond, Bush, DiCianni & Krafthefer, PC; Steve Main, Owner/Chief Executive Officer, Media Mind Broadcasting
Chair: Wendell Howell, Hoffman Estates Park District
Due to recent property tax issues and national statewide cutbacks to recreational funding, agencies suffer from revenue shortages, which, in turn, reduce supply and expense accounts for programs, services, facilities and overall operations. This presentation includes examples of private investments for facility developments, sponsorship with a yielding Return On Investment (ROI) and a new technology marketing program that is generating tremendous return for all parties involved.
Learning Outcomes: Participants will: (1) Seek out professional sports associations, major corporations, school districts, healthcare organizations and many more in order to expand facilities and services within their agencies; (2) Understand the development of strategies and programs used to cultivate major corporate and individual donors that will situate their agencies as a positive recognized commodities in the business community through a comprehensive ROI program; (3) Gain knowledge on the new technological projects that are free of charge to agencies and can generate non-traditional annual income.
131 What Your Agency Can Do Before the Union Knocks on Your Door
8:30 a.m. - 10:30 a.m.
Presenter(s): Jill Leka, Partoer, Seyfarth Shaw, LLP
Chair: Sue McGovern, IAPD
This session will provide an overview of theLabor Relations Act, including permissible and impermissible steps to communicate withemployees regarding union organization and representation. The basics of the collectivebargaining process will also be presented.
Learning Outcomes: Participants will: (1)Learn about employer rights under the Illinois Labor Relations Act, including what employerscan and cannot say and do before and during aunion bargaining campaign; (2) Learn aboutpreparing for and negotiating a laboragreement if your employees decide to organize.
204 Look Out Oprah! Here We Come!
8:30 a.m. - 10:30 a.m.
Presenter(s): Jodi Rudick, Advisors Marketing
Chair:Mike Sletten, Oakbrook Park District Are you looking for the fastest way to positively influence decisionmakers, taxpayers, voters and the public at large? Are you tired of seeing and hearing only bad news on television, radio, newspapers and magazines? Do you think "publicity" is a dirty word, yet you know your agency has good news and wonderful stories that could and should be shared with the world? This workshop will give you valuable tips to put your agency on the front pages and on local, regional or even national news and talk shows. Learning Outcomes: Participants will: (1) Learn ways to build solid relationships with local and national journalists, editors and program directors. Attendees will learn how to write and format news releases that get printed and aired, not lost or thrown away; (2) Understand the best ways to communicate with press contacts by mail, fax or e-mail. In addition, learn the ways to get the press to call you for good news and feature stories.
September/October 2006 page 32
MORNING CEU WORKSHOPS: 8:30 a.m. - 10:30 a.m. All workshops award 0.2 CEUs, pending approval. 302 Building High Performance Teams
8:30 a.m. - 10:30 a.m.
Presenter(s): Tom Kruse, Executive Director Roselle Park District; Greg Miller, President, NinthEdge Chair: Renee Gauchat, Forest Preserve District of Will County Whether you are a member of upper management, program or facility supervisory staff, or a parks labor crew, the best way for your work group to function in a "do-more-with-less" environment is to develop synergy by forming and continuously improving the performance of work teams. Using the "Goals, Roles, Processes and People (GRPP)" Model, you will learn the basics of teams, the value of forming teams in parks and recreation agencies and how to turn even the most dysfunctional work groups into highly effective work teams.
Learning Outcomes: Participants will: (1) Learn how to prepare their agency for the team approach; (2) Identify how to strategically implement and regularly assess the effectiveness of a team-based agency.
404 Tai Chi: Evidence Based Practices
8:30 a.m.-10:30 a.m.
Presenter(s): Yang Yang, Ph.D., Director and Sharon DeCelle, Instructor, Center for Tai Chi Studies
Chair: Laura Payne, University of Illinois
Tai Chi is a holistic physical activity that has physical and psychological benefits. Results of performing and best practices of Tai Chi are the main focus of this session.
Learning Outcomes: Participants will: (1)Understand the physical and psychological benefits of Tai Chi based upon scientific research studies; (2) Learn best practices for translating research findings into effective and successful community programs. 407 Effective Security and Emergency Preparedness
8:30 a.m. - 10:30 a.m.
Presenter(s): Paul Timm, PSP, Physical Security Professionals, Reta Security, Inc.
Chair: Toni Tellefsen, Downers Grove Park District
Every employee plays an important role in keeping your programs and facilities safe and secure. Explore security and emergency preparedness issues from a staff perspective to identify potential risks, prevent and manage threats and improve crisis response capabilities. We will examine effective practices and strategies for increasing your building's security, developing a crisis management plan and simulating a real-life emergency situation. Security components of children's programs, special events and facility lockdowns will be addressed.
Learning Outcomes: Participants will: (1) Understand and learn to use the components of an effective security program; (2) Gain improved awareness and confidence in implementing a crisis management plan of action.
505 Mind, Body and Soul: How to Satisfy the Senses
8:30 a.m. - 10:30 a.m.
Presenter(s): Meredith Haynes, Music in the Box
Chair: Theresa Walker, SRACLC Looking for ways to spice-up your programs?
Experts tell us that children learn best when engaging their senses, motor skills and emotions in a single emotionally relevant activity. Without exception, music is emotionally relevant to all children. With proper preparation, you can create opportunities for simultaneous multi-system learning through the use of music.
Learning Outcomes: Participants will: (1) Learn ten ways to incorporate multisystem music into their programs; (2) Fill their "tool boxes" with dozens of tips, strategies, and materials guaranteed to catch the attention of every child.
618 What Makes Aquatic Staff Unique
8:30 a.m. - 10:30 a.m.
Presenter(s): Steven J. Klienman, General Counsel, Park District Risk Management Agency
Chair: Karen Spandikow, Bartiett Park District
Despite one's commitment to safety and serving the public, aquatic staff are often limited in perspective or maturity by their experience and age. This session will assist aquatic managers in better understanding the real rights of the employer/employee and provide the necessary tools to minimize liability and maximize efficiency through effective hiring, discipline, and, when necessary, termination of aquatic staff.
Learning Outcomes: Participants will: (1) Better understand the common behavior of young aquatic staff and the impact that behavior has on safety, efficiency, discipline and liability; (2) Identify, explore and implement key personnel issues common to the aquatic environment, including wage and hour laws, harassment, discrimination, drug and alcohol use, off-duty conduct, parent issues and more.
620 Aquatic Facility Operations Review
8:30 a.m. - 10:30 a.m.
Presenter(s): Terrance LeBeau, General Manager of Commercial Filtration Division, Halogen Supply Company
Chair: Scott Crowe, Gurnee Park District
This session will provide current and prospective aquatic supervisors with the operational knowledge of aquatic facilities through the review of pool codes, pool operation concepts and more. Learning Outcomes: Participants will: (1) Learn preventative measures to reduce the risk of waterborne illnesses; (2) Reinforce industry standards and knowledge gained from AFO and CPO classes.
623 F.I.T.T. Fitness Ideas, Trends and Topics
8:30 a.m. - 10:30 a.m.
Presenter(s): NCPAD
Chair: AJ Collier, Bartiett Park District
This session will provide the manager of a public leisure fitness facility with the necessary understanding of the ADA as it applies to fitness centers. Using several real-life examples, participants will learn how to identify and act on issues facing our fitness facilities. NCPAD has championed this cause and brings years of experience to this session.
Learning Outcomes: Participants will: (1) Learn about the most common ADA issues facing today's fitness industry; (2) Have ample opportunity to ask questions and discuss legal and risk management issues related to ADA standards for fitness facilities. September/October 2006 page 33
MORNING CEU WORKSHOPS: 8:30 a.m. - 10:30 a.m.
All workshops award 0.2 CEUs, pending approval. 1002 Strategic Planning: How to Make It Really Work for Your Agency
8:30 a.m. - 10:30 a.m.
Presenter(s): Dean F. Eitel, Assistant Director, Public Services Graduate Program, DePaul University
Chair: Lonette Hall, Dolton Park District
Strategic planning can be best defined as a five-point process to success. Attend this session to discover what this process is and how it can be beneficial to you and your agency. Learning Outcomes: Participants will: (1) Understand how to make strategic planning effective and how it can improve accountability within your agency; (2) Learn how to meet stakeholder needs and how to develop strategic issues.
1006 Young Professional: "New to Two"
8:30 a.m. - 10:30 a.m.
Presenter(s): Panel of Experts
Chair: Kendall Parrott, Harvey Park District Students and young professionals, here is your chance to ask questions of the professionals that you have always wanted to ask. A no-holds barred, cut-to-the-chase workshop developed just for you. Mix and mingle with your peers and develop new relationships with potential mentors and know you are not alone.
Learning Outcomes: Participants will: (1) Meet new colleagues who can act as mentors; (2) Encounter networking opportunities to enhance their careers in the field of parks and recreation; (3) Learn new tips and techniques that will assist in getting them through the first few years of their career. AFTERNOON CEU WORKSHOPS:
2:45 p.m. - 4:45 p.m.

All workshops award 0.2 CEUs, pending approval. 20 CPRP Exam Study Guide
2:45 p.m. - 4:45 p.m.
Presenter(s): Dr. William McKinney, Associate Professor, University of Illinois; Tracey Crawford, Superintendent of Recreation, NSSRA
Chair: Tracey Crawford, NSSRA This refresher course will help participants review key areas of parks and recreation as they relate to the national certification examination. Speakers will address information in the following areas: leisure administration, therapeutic recreation, parks and natural resources, and recreation programming.
Learning Outcomes: Participants will: (1) Learn how to prepare to take and pass the national certification exam for parks and recreation professionals; (2) Learn about the make-up of the certification exam and the four areas it covers.
28 If Fundraising's the Answer, What's the Question?

2:45 p.m. - 4:45 p.m.
Presenter(s): Paul Amundsen, CFRE, Principal, Paul W Amundsen, Inc.
Chair: Dina Kartch, IPRA
Community groups of all kinds often seek outside funding, but they often struggle with defining clearly what the money is for. The same is true for park and recreation agencies in search of supplemental funding. Whether your agency is affiliated with a formal, independent foundation or it has staff with sponsorship-related duties, generating significant supplemental revenue is impossible if your agency cannot demonstrate public benefit to potential donors and/or potential sponsors.
Learning Outcomes: Participants will: (1) Learn how to approach fundraising with potential donors' and potential sponsors' interests in mind. They hold the keys to fundraising success; (2) Learn the differences between donations and sponsorships and when it is best to seek one or the other or both.
Opening General Session with Steve Rizzo
Friday, January 26, 2007 11:00 a.m.- 11:45 a.m.
Location: Regency Ballroom, West Tower/Gold Level The Atti-Tool For Success
Life is filled with unexpected twists and turns. You can either whine about it or adjust your attitude and choose a better way. How we deal with our professional and personal challenges will determine the quality of life we have. This high-impact and entertaining program is designed to knock down the walls of negativity and fear and replace them with pillars of hope and optimism.
Don't miss the opening session where you will learn the Atti-Tools that will propel you to succeed on all levels of life. Everyone is guaranteed to walk away with a healthy attitude and usable tools that will enable them to overcome obstacles keeping them from the success they desire while enjoying the process.
You will learn the Atti-Tools to:
•  Understand the power of your thoughts.
•  Embrace change on all levels of life.
•  Move forward in spite of limiting beliefs from the past.
•  Turn mistakes into success.
•  Use the power of choice and responsibility' to your advantage.
•  Laugh off your fears and take control of negative emotions.
•  Enjoy yourself during the process.

September/October 2006 page 34


AFTERNOON CEU WORKSHOPS: 2:45 p.m. - 4:45 p.m.
All workshops award 0.2 CEUs, pending approval.
29 Lonely at the Top
2:45 p.m. - 4:45 p.m.
Presenter(s): Panel of Experts
Chair: Dina Kartch, IPRA Ever wish you had a personal confidant with whom you could share your ideas about the right path to success? This session will demonstrate how performance coaching can help define your targets, clear your mind and hit your mark. It is a partnership that enhances your leadership capacity, thereby producing high-impact results for you and your agency. The coaching partnership can be helpful to anyone in a management or board position.
Learning Outcomes: Participants will: (1) Discover how performance coaching helps to clarify goals and priorities, leading to realistic action plans; (2) See how the coaching process attacks barriers to success, thereby sharpening the ability to achieve measurable results.
101 Working Together: Maximizing Board Effectiveness
2:45 p.m. - 4:45 p.m.
Presenter(s): Roy Ellis Moody, Professional Speaker, Roy Moody & Associates
Chair: Wendell Howell, Hoffman Estates Park District
Board members are essential to the success of an organization. The work of a board is, by definition, a collective process. This process demands specific skills that are necessary to achieve intended results. Many members have not developed the process skills that allow them to function at a high level of accomplishment on a board. This program will assist board members and staff to develop working relationships that get results. You will discover the leadership, communication and team building processes necessary to be a highly productive board. The session will focus on how effective board members contribute to the success of their group. Learning Outcomes: Participants will: (1) Identify communication strategies necessary to be productive board members; (2) Explore team-building ideas that create a sense of board cooperation and collaboration.
121 Advancing the Effectiveness of Your Foundation
2:45 p.m. - 4:45 p.m.
Presenter(s): Richard J. Poggendorf, Vice President & Managing Consultant and Kris Kiper, Senior Consultant, JCPruehs & Associates, LLC
Chair: Jack Schmerer, Buffalo Grove Park District
The session will involve approaches and practices to position your foundation to effectively represent your agency in the philanthropic market, coordinate all fund-raising activities and applied best practices in resource development.
Learning Outcomes: Participants will: (1) Gain an understanding of approaches to coordinate foundation activities for effective representation of your agency and coordination of all fund-raising activities for best results; (2) Gain further understanding of systems, applications and practices to secure higher levels of charitable gift income, including major and planned gift systems, volunteer involvement and strategic approaches. 125 Master Planning: Creating a Roadmap for Success
2:45 p.m. - 4:45 p.m.
Presenter(s): JohnBosman, Principal/Architect, Sente Rubel Bosnian and Lee; Jeff Nehila, Executive Director, Round Lake Area Park District; Jan Buchs, Executive Director, Wheeling Park District
Chair: Carol Sente, Vernon Hills Park District
Does your agency have a master plan? Attend this session to learn about the values, the different methodologies to consider when developing a plan and the importance of having and creating a realistic one. Your master plan is an important tool that is vital to your agency's road to success!
Learning Outcomes: Participants will: (1) Understand the values of having a plan that serves as a roadmap for their agencies and how to stay on track despite many potential "turns in the road"; (2) Learn the most important components of an effective master plan including assessments, surveys and short- and long-term goals. 127 Open Meetings Act, Freedom of Information Act, and Document Retention and Destruction
2:45 p.m. - 4:45 p.m.
Presenter(s): James D. Wascher, Attorney, Friedman & Holtz, PC.
Chair: Mary Wright, Naperville Park District This session is geared toward both the novice and experienced board member and executive staff. The speaker will explain what can and cannot be discussed in closed session, recent amendments to the Open Meetings Act, pending legislation and recent court decisions interpreting the Act. Additionally, the speaker will explain the most important requirements of the Freedom of Information Act, any new amendments of the Act and recent judicial interpretations of FOIA. Finally, the speaker will address legal requirements for record keeping and record destruction under both the Local Records Act and the Open Meetings Act. The speaker plans an interactive exchange with audience members regarding hypothetical Open Meetings Act and FOIA scenarios and will allow ample opportunity for audience questions.
Learning Outcomes: Participants will: (1) Learn the most up-to-date requirements of the Open Meetings Act, including what can and can't be discussed in closed session; (2) Learn the current responsibilities of park and forest preserve districts under the Freedom of Information Act.
203 Corporate Sponsors -How to Find, Attract, and Keep Them
2:45 p.m. - 4:45 p.m.
Presenter(s): JodiRudick, Advisors Marketing
Chair: Mike Sletten, Oakbrook Park District
Protect your programs in times of budget crisis by generating sponsorship revenue. Hear secrets from the world's most innovative business leaders, which will help you find, nurture and "speak the language" to your corporate sponsor prospects. This workshop will take the mystery out of securing dollars, in-kind contributions, media coverage and other valuable resources by showing you how to uncover and share your priceless assets.
Learning Outcomes: Participants will: (1) Understand why "Cause-Related Marketing" is one of the fastest growing areas in promotion today; learn how to match the right sponsor to the right project and ways to double and triple sponsor involvement; (2) Learn how to assess needs and assets in order to set sponsorship goals and avoid the biggest mistakes when looking for sponsors; (3) Understand the steps that are necessary to develop a sponsorship campaign and timeline.

September/October 2006 page 35


AFTERNOON CEU WORKSHOPS: 2:45 p.m. - 4:45 p.m.
All workshops award 0.2 CEUs, pending approval.
207 Tree Hazard Assessment
2:45 p.m. - 4:45 p.m.
Presenter(s): Joe Kramer, President, Kramer Tree Service
Chair: Jesse Felix, West Chicago Park District
This workshop will provide the strategies for developing a tree hazard assessment program. A well-planned and implemented tree hazard assessment program will limit an agency's liability, risk and reduce maintenance costs with a professional response.
Learning Outcomes: Participants will: (1) Learn the different types of hazards that can occur in a tree and the options for addressing the identified hazard; (2) Understand the importance of treating hazardous trees and learn what implications can be encountered if the hazardous trees are not attended to. 306 Limiting Your Exposure to Harassment Complaints
2:45 p.m. - 4:45 p.m.
Presenter(s): Cynthia DeCola, Attorney-at-Law, Hodges Loizzi Eisenhammer Rodick & Kohn
Chair: Nancy Aldrich, Arlington Heights Park District
Employer liability for harassment claims has created a lot of attention in the media, and multi-million dollar judgments have led to employees' growing awareness of legal options for perceived instances of harassment. Although no measures will completely insulate your agency from charges of harassment, there are a number of steps every agency can take to help reduce the risk of such claims. In this workshop, attorney Cynthia DeCola will provide an overview of the laws governing harassment claims and will offer several key steps your agency must take to reduce its potential liability.
Learning Outcomes: Participants will: (1) Review and discuss the types of harassment policies and procedures that are needed in agencies; (2) Learn steps to take to reduce potential liability from a harassment complaint. 316 Worker's Compensation: Understanding the Survival Requirements
2:45 p.m. - 4:45 p.m.
Presenter(s): Robert Bush and Britt Isaly, Attorneys, Ancel, Glink, Diamond, Bush, DiCianni & Krafthefer, PC.
Chair: Nancy Aldrich, Arlington Heights Park District
You can reduce your agency's worker's compensation exposure! This workshop will show you the five elements each employee must prove to show a payable claim and teach you what you can do in your agency to reduce worker's compensation exposure.
Learning Outcomes: Participants will: (1) Identify the information needed to assist their attorneys in litigating worker's compensation claims; (2) Learn ten ways to head off costly worker's compensation expenses. 403 Servant Leadership: A Model For Supporting Life Satisfaction
2:45 p.m. - 4:45 p.m.
Presenter(s): Dr. Lyle L. Hicks, Ed.D, Chairman, Department of Recreation, Sport and Tourism Management, University of St. Francis
Chair: Dr. Lyle Hicks, University of St. Francis
This program will provide an overview of leadership theory, assist participants to identify their leadership style, discuss leadership as an evolutionary process, present basic concepts of servant leadership and demonstrate how to apply servant leadership principles to the recreation and leisure service profession.
Learning Outcomes: Participants will: (1) Be able to describe principles of servant leadership, apply these principles to the daily work environment and facilitate personal growth and life satisfaction with the clientele they serve; (2) Understand how to contribute to the servant leadership culture within their own workplace. 506 Bridges: Cultural Arts and Community
2:45 p.m. - 4:45 p.m.
Presenter(s): Nancy Cortes, Arts and Cultural Senior Program Specialist, Chicago Park District; Meade Palidofsky, Artistic Director, Music Theater Workshop; Gabriel Villa, Youth Programs Coordinator, Mexican Fine Arts Center Museum; Vaune Blalock, Program Director, Muntu Dance Theater of Chicago
Chair: Chelsi Hill, NISRA This session will introduce various ways in which parks can provide dynamic arts experiences for communities through cultural partnerships, artistic residencies and museum collaborations.
Learning Outcomes: Participants will: (1) Learn how to identify and work with cultural partners to develop new programs or enhance park offerings; (2) Learn to create opportunities that will mutually benefit artists, art's organizations and park patrons. 518 How to Form an SRA
2:45 p.m. - 4:45 p.m.
Presenter(s): Larry Reiner, Executive Director, NEDSRA; Mike Rylko, Executive Director, Buffalo Grove Park District; John Bealer, Director of Parks & Recreation, Schiller Park Recreation Department
Chair: Heather Stark, SRACLC Twelve villages/cities and 173 park districts in Illinois are working together in regional cooperatives to provide recreation for their residents who have disabilities. A full array of services has become available through these special recreation cooperatives, including year-round recreation services, inclusion in ongoing park district and municipal programs, professionals with expertise to meet the varied needs of residents and informed advice on complying with the Americans with Disabilities Act. Join us for a lively panel discussion of the benefits of serving your residents with disabilities through cooperation with neighboring park districts and villages.
Learning Outcomes: Participants will: (1) Understand why special recreation cooperatives are an efficient way to provide service for residents with disabilities, and why they should consider providing this service even though they may have had few requests to do so; (2) Know how the statutes authorize joint programming for people with disabilities, as well as addressing accessibility modifications of facilities, inclusion services and other ADA needs.

September/October 2006 page 36


AFTERNOON CEU WORKSHOPS: 2:45 p.m. - 4:45 p.m.
All workshops award 0.2 CEUs, pending approval.
607 Interpretive Techniques for Front-Li ne Staff
2:45 p.m. - 4:45 p.m.
Presenter(s): Becky Lambert, Superintendent of Natural Areas and Interpretation, Geneva Park District
Chair: Debbi Gayon, Forest Preserve District of DuPage County
This is an interactive session conveying ways to effectively communicate with the public. Verbal and non-verbal methods created by interpreters and educators will be covered.
Learning Outcomes: Participants will: (1) Recognize that interpretive techniques can be used to provide a high standard of customer service; (2) Learn several interpretive techniques to share with their front-line staff. 608 The Process of Facility Additions and Renovations
2:45 p.m. - 4:45 p.m.
Presenter(s): Dan Otto, Assistant Director and Doug Kettel, Superintendent of Facility Maintenance, Schaumburg Park District
Chair: Laura Gallagher, Schaumburg Park District
As facility managers, we may not know what is involved in a facility renovation or addition until we are in the midst of one. Find out ahead of time what the process is from conception to completion.
Learning Outcomes: Participants will: (1) Learn a step-by-step process of what a facility addition or renovation involves; (2) Learn how other agencies handle this process.
609 Competing with the Competitor
2:45 p.m. - 4:45 p.m.
Presenter(s): Ron Oestreich, Superintendent of Revenue Facilities, Bolingbrook Park District; Ryan Jastrzab, Community Center Coordinator, Park Ridge Recreation and Park District Chair: Ryan Jastrzab, Park Ridge Recreation and Park District In this day and age, the competition seems to be growing closer to our facilities. Facility managers or coordinators need to find more creative ways to draw the public's attention away from the competitors. In this session, we will learn new, different and creative ideas to gain more publicity, revenue and participants. Whether it is target marketing, creative programming or daily, monthly or yearly specials, facility managers need to start thinking outside of the box. Please come with some of your own creative programming ideas so we can discuss them.
Learning Outcomes: Participants will: (1)Learn new ways to market their ideas to the public; (2) Learn new creative programming ideas.
1007 Training, Techniques and Motivational Skills in Customer Service
2:45 p.m. - 4:45 p.m.
Presenter(s): Vincent Moore, Senior Systems Analyst and Systems Administrator, University of Chicago
Chair: Lonette Hall, Dolton Park District This is a valuable team-building session geared toward giving leaders a flexible model to motivate and develop a strong staff capable of delivering exemplary customer service.
Learning Outcomes: Participants will: (1) Be able to justify unlearning autocratic leadership styles; (2) Obtain a flexible strategy to address morale, motivation and team-building and learn how this minimizes turnover and cost factors.
1012 Field Trip Experience: Movies, Plays, Tours and More! The Who and How
2:45 p.m. - 4:45 p.m.
Presenter(s): Bonnie Rosenblatt, President, Cinema Academy; Char Anderson, Sales Manager, Trails Entertainment; Dino Vlahakis, Owner, Pickwick Theatre; Gary Handler, Owner, Waveland and Elk Grove Bowls
Chair: Gail Ito, Chicago State University Learn how to lighten the load of planning field trips for your campers and seniors. Hear tips and inside information from a panel of experts who can assist you in coordinating and executing your field trips so that participants keep coming back.
Learning Outcomes: Participants will: (1) Obtain information on different options that are available to them for their planned excursions; (2) Receive inside information from the panel of experts about their own places and learn what and what not to expect.

September/October 2006 page 37


SATURDAY EDUCATIONAL SESSIONS
10:00 a.m.- 11:15 a.m.
104
Hired a New Director? Do You Need a Contract?
122
Foundation Development: How to Start a 501°(3)
213
Synthetic Infields: The Grass is Greener on the Other Side
314
Here Comes GASB 44
322
Record Retention Laws for Government Agencies
409
Preschool Movement Education
411
Why Reinvent the Wheel?
415
Hiking Clubs
426
Designing Age Appropriate and Safety Conscious Spray Parks
514
New Games and Adaptations
605
Mentoring Young Professionals
622
Which Lifeguard Training is Right For Your Agency
626
Obesity and Fitness Solutions for Today's Youth
   
703
How to Integrate Your Interoffice Telecommunications and Save Money Too!
803
Mind Your Manners: Business/Professional Etiquette
1013
It Could Never Happen to My Kid
11:30 a.m.- 12:45 p.m.
15
Gain Health, Lose Weight
103
How to Evaluate Your Director
105
How to Hire a Law Firm to Represent Your Agency
135
Buying Goods and Services Through the State of Illinois
208
Cost Savings and Good PR Through Ecological Landscaping
216
Landscaping with Annuals
320
Leasing Park Space for Cellular Towers
321
Update on The Open Meetings and
  Freedom of Information Acts
413
Assessment Approach for Rostering Youth Team Sports
416
Teen Inclusion
427
Why a Skate Park?
510
How to Transition Kids into Programs
515
Beyond Epilepsy 101
619
Breathing New Life Into Your Pools and Waterparks
628
Just Add Water
804
More Than You at the Interview
905
Secrets of Marketing and Selling Yourself
1003
Succession Planning: Preparing Your District for Change
1004
Multicultural Marketing - A Reality Check
1:00 p.m. -2:15 p.m.
109
Eagle Eye Session
124
How Your Agency Can Become an Elite Member: The Joint
  Distinguished Agency Program
206
Invasive Plants
215
Coyotes in Your Park?
307
Preventing and Resolving Identity Theft
311
Servant Leadership in Parks and Recreation Agencies
319
Liability Claims: Managing the Process and Protecting Your Interests
401
Dance: How to Make Your Program Perform
402
Multi-Sport (Triathlon/Adventure Race) Planning
418
You Make the Call: Ins & Outs of Sports Officiating
429
Outdoor Exercising Classes
511
Swim Lessons - Goals for Kids with Disabilities
606
Choosing an Advanced Degree
617
Renovate for Revenue
704
Technology and Disaster Recovery Planning
805
Use of Technology in the Recreation Profession
911
How Much Is Your District Worth? The Valuation Process
1008
Dealing with Boardmembers
ALL EDUCATIONAL SESSIONS AWARD 0.1 CEUs PENDING APPROVAL MORNING CEU WORKSHOPS: 10:00 a.m. - 12:00 p.m.
All workshops award 0.2 CEUs, pending approval. 23 Leadership Strategies: Things You Must Know to Survive
10:00 a.m.-12:00 p.m.
Presenter(s): Ruby Newell-Legner, CSP, Customer Satisfaction Expert, RubySpeaks
Chair: Jill Bartholomew, Homewood-Flossmoor Park District
In today's challenging business climate, agencies are turning to proven leaders to head new strategies and organizational initiatives. A rapidly changing workplace calls for new ways to work and lead. The effective leader will have developed new skills and talents for managing continuous changes while balancing accountability. In this session, participants will examine the practical skills necessary to be an effective leader in today's workplace.
Learning Outcomes: Participants will: (1) Identify the difference between administration, management and leadership; (2) Evaluate their progress on adopting the new trends in leadership.
115 Stay Out of Jail as a Commissioner - Performing Your Duties
10:00 a.m.-12:00 p.m.
Presenter(s): Robert Bush, Attorney and Keri-Lyn Krafthefer, Attorney, Ancel, Glink, Diamond, Bush, DiCianni and Krafthefer, PC.
Chair: Jim Petkus, Oak Forest Park District
Do you understand and know what your legal responsibilities are as an elected official? Do you know what your legal limitations are when making decisions, enforcing policies, hiring and firing, budgeting and financing, using consultants, and purchasing supplies and equipment? This session will answer all of your questions and inform you of your legal limitations.
Learning Outcomes: Participants will: (1) Understand the importance of developing a working relationship with their director and other governing units; (2) Develop skills in agenda applications. Learn Robert's Rules of Order and learn what it takes to work effectively with the public as an elected official.

September/October 2006 page 38


MORNING CEU WORKSHOPS: 10:00 a.m. - 12:00 p.m.
All workshops award 0.2 CEUs, pending approval. 118 How to Form an SRA
10:00 a.m. - 12:00 p.m.
Presenter(s): John McGovern, Executive Director, NSSRA
Chair: Rodd Whelpley, IAPD
Park districts know that service to people with disabilities is critical in their communities. Park districts across Illinois know that forming a Special Recreation Association allows them to provide more specific services at less cost to the taxpayer. This session will review the hows and whys of forming or joining an SRA.
Learning Outcomes: Participants will: (1) Understand the requirements of the Park District Code regarding SRA formation and membership; (2) Discuss the typical issues that arise in forming or joining an SRA. 205 Perennials in the Landscape
10:00 a.m. - 12:00 p.m.
Presenter(s): David Pyznik, President, Planters Palette
Chair: Jesse Felix, West Chicago Park District
Selecting the proper perennials for a new or existing landscape area can make the design process much easier and save you money in the long run. Learn what perennials are appropriate to use for different types of landscape areas.
Learning Outcomes: Participants will: (1) Learn about the different varieties of perennials, their characteristics, what makes them thrive and how to maintain perennial landscaped areas; (2) Learn what perennials to use based on the type of landscape area that is being designed. 318 The Ins and Outs of Hiring Teens
10:00 a.m. - 12:00 p.m.
Presenter(s): Kevin Romejko, Human Resources Manager, Palatine Park District
Chair: Margaret Resnick, Bolingbrook Park District
Teens are a vital group of employees for parks and recreation agencies, but they certainly pose a variety of challenges. How do you attract them? What kind of training works best for them? What are the best ways to motivate and retain them? In this session, Kevin Romejko, MBA, will lead us on an exploration of "Generation Next" employees and provide us with interesting insights into what makes them tick. We will also discuss the best methods for recruiting, managing and inspiring this very unique group of workers.
Learning Outcomes: Participants will: (1) Discuss characteristics of teen employees and ways supervisors can successfully train and lead them; (2) Learn tips and tricks for attracting, motivating and retaining teen workers.
417 Athletic Facility Management for Recreation Supervisors
10:00 a.m.-12:00 p.m.
Presenter(s): Sandy Harris, Sports Center Manager and George Grey, Sports Center Assistant Manager, Schaumburg Park District
Chair: Brian Kroening, Deerfield Park District
Recreation supervisors, specifically from athletics, are being asked to take the role of the facility manager as more park district and recreation agencies are building more athletic facilities. This session will discuss the necessary knowledge and skills to make a smooth transition.
Learning Outcomes: Participants will: (1)Learn the differences between a facility manager and a recreation supervisor'sresponsibilities; (2) Learn how to make a transition from recreation supervisor to facility manager. 504 Hands That Talk: An Introduction to Hearing Loss and Sign Language
10:00 a.m.- 12:00 p.m.
Presenter(s): Anna Reidy, Hearing Itinerant Teacher, Valley View School District 365U
Chair: Tamara Pareti, Tri County SRA
Participants will learn about different degrees of hearing loss, what it feels like and tips for working with individuals who have hearing loss. Participants will also learn some basic sign language for working with individuals who use this method of communication.
Learning Outcomes: Participants will: (1) Attain an understanding of the impact a hearing loss has on the life of an individual; (2) Learn how to work with individuals who have hearing loss so that the individual feels comfortable in a hearing society 508 Staff Trainings on Specific Disabilities
10:00 a.m.- 12:00 p.m.
Presenter(s): Panel of Experts
Chair: Heather Stark, SRACLC Making sure your staff is trained on the various disabilities they will come across in programs is vital for any supervisor. This session will give valuable information on many of the common disabilities that are seen in both recreation and special recreation programs.
Learning Outcomes: Participants will: (1) Receive training materials to educate their staff on working with participants with autism, visual and hearing impairments, severe and profound needs, and multi needs; (2) Understand the importance of disability awareness for their staff. 614 Giving Aquatic Facilities a New Existence Through Renovation
10:00 a.m.-12:00 p.m.
Presenter(s): Robert Quill, Superintendent of Leisure Services, Glenview Park District; Peter Suhr, Senior Associate, Williams Architects/Aquatics Facility Architect; Tom Tristano, AIA, President, Williams Construction Management Ltd.
Chair: Chuck Burgess, Buffalo Grove Park District
This session will examine how aging, outdated pools can be redeveloped into dynamic, imaginative facilities to support 21st century aquatics. Issues being examined will include retaining traditional aspects of a facility while introducing new features, acquiring a new appearance while maintaining structural integrity and construction scheduling strategies for maximum season operation.
Learning Outcomes: Participants will: (1) Learn what to retain and what to replace at existing facilities; (2) Become equipped to evaluate various options for configuring new aquatic offerings on an existing facility footprint. 615 The Art of Interviewing and Resume Building
10:00 a.m.-12:00 p.m.
Presenter(s): Thomas Bower, Superintendent of Recreation, Winfield Park District; Laura Barron, Superintendent of Recreation, Lisle Park District; JoAnn Lodine, Director of Recreation and Facilities, Park District of LaGrange
Chair: Maureen Grier, Winfield Park District
Are you trying to get your first job or trying to obtain that first promotion? We will look at ways to enhance your current resume and brush up on your interviewing techniques. There will be time during the session for others to critique your resume and interviewing skills. A panel of professionals will be on hand to lead the discussion. Practice your interviewing skills with the other participants. Please bring a copy of your current resume and cover letter to better facilitate this session.
Learning Outcomes: Participants will: (1) Improve interviewing skills through mock interviews with one another; (2) Learn about different resume styles and have your own resume reviewed by fellow professionals.

September/October 2006 page 39


MORNING CEU WORKSHOPS:
10:00 a.m. - 12:00 p.m.

All workshops award 0.2 CEUs, pending approval. 904 Sponsorship From the Ground Up
10:00 a.m. - 12:00 p.m.
Presenter(s): Paul Arco, Corporate Partnership Manager, Rockford Park District; Joe Steffani, Marketing Coordinator, Dundee Township Park District; Erin McNulty, Corporate Relations Manager, Naperville Park District
Chair: Karen Weis, Rockford Park District
This dynamic session, led by three professionals who specialize in park district corporate sponsorships, will give participants the keys to planning, executing and following through on sponsorships. Attendees will create a sample sponsorship model for two events, discuss the challenges and opportunities and make recommendations.
Learning Outcomes: Participants will: (1) Learn how to implement or alter a sponsorship program at their agency that will meet the goals and objectives of their park district and their potential clients; (2) Examine and assess the strengths and weaknesses of their own agency's program in the areas of prospecting, sales/negotiations, implementation of plans, servicing, follow up and contract renewals; (3) Learn different ways to approach a sponsorship program and build the right one for their agency. AFTERNOON CEU WORKSHOPS
1:00 p.m. - 3:00 p.m.

All workshops award 0.2 CEUs, pending approval. 21 Legal Issues for Directors
1:00 p.m.-3:00 p.m.
Presenter(s): Robert Bush, Attorney, Ancel, Glink, Diamond, Bush, DiCianni and Krafthefer, PC.
Chair: Dina Kartch, IPRA
Agency directors face a continuing and changing platform of legal challenges and issues in performing their duties. Legislative changes and court decisions require directors to be in step to keep the agency within the law and to reduce compliance costs in dealing with these changes.
Learning Outcomes: Participants will: (1) Gain focus on changing legal issues that have an impact on their agencies and their duties; (2) Identify potential legal issues and the most effective ways to manage them. 22 Let's Get Through the Delta Dip
1:00 p.m.-3:00 p.m.
Presenter(s): Sally Smoczynski, Managing Partner, The Radian Group
Chair: Dina Kartch, IPRA Change is ever-present in our organizations. Effectively managing change can be a challenge if we don't imbed key elements into our business. This energetic session will walk you through a change lifecycle and present tips and tricks to effectively reduce the resistance factors for change that affect both internal staff the public.
Learning Outcomes: Participants will: (1) Gain an understanding of an organizational change management lifecycle that helps reduce internal staff's resistance to change and be aware of the key factors that affect a person's ability to make a change; (2) Apply a fishbone diagram to their organization's projects. This diagram acts as a tool to better manage the impact of change for internal and external people. 114 The Art of Public Feedback and Facilitation in Comprehensive Planning
1:00 p.m.-3:00 p.m.
Presenter(s): Dr. Sandra Hupp, Assistant Professor, Illinois State University; Tod J. Stanton, President, Design Perspectives, Inc.
Chair: David Emanulseon, Aurora University, George Williams College
Comprehensive planning is a vital necessity for much that is expected from park districts and recreation agencies in today's world. Often a comprehensive plan is a prerequisite for outside funding and for assuring accountability to community residents. This session will focus on the two critical areas for success in any comprehensive plan: developing survey instruments and facilitating public meetings that get results from your community. The detailed steps needed to achieve results will be explored during this session.
Learning Outcomes: Participants will: (1) Learn the art of public facilitation to hold successful community meetings; (2) Gain detailed information about ways to obtain input from community residents including focus groups, needs assessments and surveys.
126 Land/Cash Ordinances and Keeping Pace with Market Trends
1:00 p.m.-3:00 p.m.
Presenter(s): Eric Shutes, Director of Planning and Mary Gardocki, Planner, Naperville Park District
Chair: Mary Gardocki, Naperville Park District
This session will examine land/cash ordinances and the need to update them to meet changing demographic and real estate prices.
Learning Outcomes: Participants will: (1) Learn the key components of a land/cash ordinance and considerations for updating; (2) Examine case studies that present different scenarios and developments that challenged the ordinance's interpretation.
217 Practicalities in Positiong Park Passive and Active Zones
1:00 p.m.-3:00 p.m.
Presenter(s): Gregg Calpino, Landscape Architect, JJR; Tom LaLonde, AIA, Principal and Architect, Williams Architects
Chair: Teresa Jennings, Barrington Park District
This session will look at ways parks can be designed and outfitted with support facilities to allow park patrons to enjoy the natural environment while maintaining respect for prized natural habitats such as meadows, prairies and wetlands. It will also address issues in giving to natural habitats the attention they need to survive and thrive.
Learning Outcomes: Participants will: (1) Gain a basic knowledge of master planning principles that take into consideration the demand for popular recreational activities and stewardship of the natural environment; (2) Be presented with strategies for sustaining natural features while appropriately accommodating recreational options and support facilities in a park environment.
September/October 2006 page 40
AFTERNOON CEU WORKSHOPS 1:00 p.m. - 3:00 p.m.
All workshops award 0.2 CEUs, pending approval. 307 Preventing and Resolving Identity Theft
1:00 p.m.-3:00 p.m.
Presenter(s): Hale Guyer, Retired Law Enforcement Officer
Chair: Steve Patterson, Bryon Park District
Identity theft has become one of the fastest growing crimes in the country. Many of us think all it takes to protect our personal identity is having a firewall on the computer and shredding mail. But keeping yourself safe from identity theft, computer fraud and other scams requires so much more! Retired law enforcement officer Hale Guyer has spent his career investigating and solving confidence crimes, online identity theft and computer scams and frauds, and he has provided training in these areas to Homeland Security and Secret Service agents, the state police, county and municipal offers, probation officers, judges and the general public. Join us for an informative session and learn what it really takes to protect your identity.
Learning Outcomes: Participants will: (1) Understand the numerous ways a person's identity can be stolen; (2) Discuss the key steps everyone must take to keep personal identity information safe and secure.
421 Legalities in Before- and After-School Programs, Including Abuse
1:00 p.m.-3:00 p.m.
Presenter(s): Steven J. Klienman, General Counsel, Park District Risk Management Agency
Chair: Jodi Krause, West Chicago Park District
This session will answer many legal questions that arise in before- and after-school programs. Participants will also learn how to correctly respond to a program participant who has been abused.
Learning Outcomes: Participants will: (1) Have questions answered by an attorney regarding legal issues with before- and after-school programs; (2) Learn how to respond to a child or program participant disclosing abuse and how to report it correctly.
507 Behavior Management: Discipline or Social Skill Training?
1:00 p.m.-3:00 p.m.
Presenter(s): Teresa Montemayor, E/BD Special Education Teacher, Central Park School District #143
Chair: Jennifer Bruecks, Tri County SRA
Participate in a discussion that attempts to answer the question, "What is behavior management exacdy?" Learn techniques that are effective in preventing inappropriate behaviors. Learn techniques that support the idea that leisure activities provide an opportunity to "practice" appropriate social skills. This session will also attempt to answer the questions of why participants act out and how to prevent that behavior through developing routines, expectations and a system of rewarding appropriate behavior. Session participants will also have the opportunity to practice those techniques through a fun, interactive activity.
Learning Outcomes: Participants will: (1) Learn effective program planning that prevents inappropriate behavior; (2) Learn to use leisure and recreation activities as social skills training for individuals with disabilities. 604 Howdy Doody to Sponge Bob: Managing Multiple Generations
1:00 p.m.-3:00 p.m.
Presenter(s): Alice Eastman, Superintendent of Natural Resources, Bolingbrook Park District
Chair: Alice Eastman, Bolingbrook Park District
Each generation forms core values that remain with them throughout their life, based on events and circumstances that surrounded them during their youth. Consider your childhood. Do you remember when your family got a microwave or has it always sat on the countertop? Where were you when Kennedy was shot? What time was it? Who lives in a pineapple under the sea? With that in mind, think about your workplace. Do the youngest employees seem to demand immediacy? Does a Boomer covet that corner office? Do the Gen-X employees ignore "face time?" Did you ever wonder why? How can you create an environment that will motivate all of your employees? You will probably need to think outside the box. In a time when there are four generations in the workplace, "one size" no longer fits all.
Learning Outcomes: Participants will: (1) Identify four generations in the workplace today, their values, and how they are motivated; (2) Determine creative management strategies based on generational differences and expectations.
630 Creating Community Facilities Through Intergovernmental Collaboration
1:00 p.m.-3:00 p.m.
Presenter(s): Scott Chovanec, President, Park District of Highland Park; Michael Williams, President/CEO, Williams Architects
Chair: Steve Thomas, Clarendon Hills Park District
This session will discuss collaborations among municipalities and park and recreation agencies to yield facilities with broad community appeal. Learn how to obtain buy-in from various stakeholders and strategies for achieving consensus in determining facility wants and needs.
Learning Outcomes: Participants will: (1) Learn how to translate community requirements into sensible and engaging facility operations; (2) Learn how to strengthen bonds between intergovernmental agencies within their community. 1005 The Demographic Challenge
1:00 p.m.-3:00 p.m
Presenter(s): Lucius Black, Jr., President and Chief Executive Officer, Resources and Linkages, Ltd.
Chair: Lonette Hall, Dolton Park District
The demographics of the Unites States are rapidly changing and the increasingly cultural diversity of our communities reflects the national trend. Park and recreation agencies need to be proactive to meet the changing needs of their communities. Park district, forest preserve, conservation and recreation agency staff are faced with new challenges of providing services to community members from cultural backgrounds with which they may be unfamiliar. This workshop will explore the concept of culture and provide practical ideas for working effectively with diverse communities.
Learning Outcomes: Participants will: (1) Gain new and innovative ideas to be used to meet the needs of a diverse community; (2) Understand the importance of knowing the demographics of their community and what the impact is of a diverse composition.

September/October 2006 page 41


3D Design Studio
A D Starr
A-Awesome Amusements
Action Printing
Active Community Solutions, Part of
the Active Network, Inc. Adolph Kiefer & Associates Advanced Ground Care Products, LLC AEK Computers Aerial Images Photography All-American Aquatics American Building Products American Locker Security Systems American Red Cross Ameristar Fence Products Ankeny Kell Architects APS Concrete Products Aqua Products Aqua Pure Enterprises ARCON Associates, Inc. Aurora University Baggo, Inc. Baum Sign, Inc.
Beacon Athletics
Beacon Beverage Systems
Birdstoppers.com
Blick Art Materials
Bockyn, LLC
Bonestroo, Rosene, Anderlik & Associates, Inc.
Branch-Nicoloff Co.
Bronze Memorial Company
Brusseau Design Group, LLC
BSN Sports/Sport Supply Group, Inc.
Burbach Aquatics, Inc.
Burnidge, Cassell and Associates
BWM Global
Carbit Paint Company
Central Sod Farms
Challenger Sports
Cinema Academy
Clowning Around Entertainment
CMS
Cody/Braun & Associates, Inc.
Cordogan, Clark & Associates, Inc.
CorLands
Corporate Construction Services
Cost of Wisconsin, Inc.
Crown Trophy
Custom Manufacturing, Inc.
CXT Precast Concrete Products
Decoture
Design Perspectives, Inc.
Designer Showcase Specialty Flooring
Direct Fitness Solutions
Doty & Sons Concrete Products
Drop Zone Portable Services, Inc.
Earth & Landscape Solution
Edwards & Kelcey Design Services, Inc.
Executive Service Corps of Chicago
Farnsworth Group
FGM Architects Engineers
Field Turf International
Fitzgerald Lighting
Flooring Visions, Inc.
Floors Incorporated
Foodservice Solutions
Gen Power
Gold Medal-Chicago
Corporate Construction Services
Cost of Wisconsin, Inc.
Crown Trophy
Custom Manufacturing, Inc.
CXT Precast Concrete Products
Decoture
Design Perspectives, Inc.
Designer Showcase Specialty Flooring
Direct Fitness Solutions
Doty & Sons Concrete Products
Drop Zone Portable Services, Inc.
Earth & Landscape Solution
Edwards & Kelcey Design Services, Inc.
Executive Service Corps of Chicago
Farnsworth Group
FGM Architects Engineers
Field Turf International
Fitzgerald Lighting
Flooring Visions, Inc.
Floors Incorporated
Foodservice Solutions
Gen Power
Gold Medal-Chicago

September/October 2006 page 47


GRO Horticultural Enterprises, Inc. Halogen Supply Co., Inc. Hazard, Young & Attea HDC Engineering/Architectural
Spectrum Henry Bros. Co. Hitchcock Design Group Homer Industries, LLC Howard L. White & Assoc, Inc. Human Kinetics Hydrologic Water Management
Systems d/b/f Aqua Control ID. EDGE Identity
Illinois Agriculture in the Classroom Illinois Association of Park Districts
(IAPD) Illinois At Play Illinois Chapter of the American
Society of Landscape Architects Illinois Correctional Industries Illinois Municipal Retirement Fund Illinois Park and Recreation
Association (IPRA) Illinois Pump, Inc. Illinois Youth Soccer Association INNOVA Disc Golf Innovative Aquatic Design, LLC IPARKS Jazzercise, Inc. Jeff Ellis & Associates, Inc. JJR,LLC
John Deere Company J.W. Dock Systems Keeper Goals Kiefer Specialty Flooring KI Furniture Knutte and Associates LaForce, Inc.
Lake Country Corporation Land Design Collaborative, Inc. Let's Go Play/Playworld Systems, Inc. Lifeguard Store, The Lincoln Equipment Co. Lord & Murphy, Inc.
Mad Bomber Fireworks Productions
Martin Design Partnership, Ltd.
Maximum Solutions, Inc.
Medieval Times
Melrose Pyrotechnics, Inc.
Mesirow Financial
Midwest Aquatics
Midwest Commercial Fitness
Midwest Sales Company
Midwest Transit
Mity-Lite, Inc.
Moose Sports Surfaces
Mr. D's Magic House
Municipal Software, Inc.
Musco Lighting, Inc.
Neptune Benson, Inc.
Netrix, LLC
Nice Rink
Nutoys Leisure Products
Nuyen Awnings
Oak Brook Bank
Orthotech
Outdoor Movie Mania
Palatine Oil Company, Inc.
Palos Sports, Inc.
Parity, Inc.
Park & Recreation Products, Inc.
Park & Recreation Supply, Inc.
Park Supply Direct, Inc.
Parkreation, Inc.
Parkway Imaging
Parvin-Clauss Sign Company
PDRMA
Pepsi-Americas, Inc.
Personalized Awards
PFM Asset Management LLC/IPDLAF+
PHN Architects
Pizzo & Associates, Ltd.
Planning Resources, Inc.
PMA Financial Network, Inc.
Poolcare Aquatech, Ltd.
Porter Athletic Equipment Company

September/October 2006 page 48


Printing System, The
Professional Fitness Concepts
Rainbow Farms Enterprises
Record-A-Hit Entertainment
Recreation Concepts, Inc.
Recreonics, Inc.
Reese Recreation Products
RenoSys Corporation
Riddile & Associates
RTH Processing, Inc.
S & S Worldwide, Inc.
Safari Land
Savory Foods
SCORE, American Soccer Company
SealMaster Chicago
Sente Rubel Bosnian Lee Architects
Service Sanitation, Inc.
Sidwell Company, The
Siemens
Sievert Electric
Sikich Group, LLC
Skillastics
Skyhawks Sport Academy
Skylogix
Soccer Made in America
Southern Bus & Mobility
Spargo Group
Spear Corporation
Specialized Data Systems
Speer Financial, Inc.
Sport Floors
Sports Awards
Sports Display
Sports Illinois
Sports R Us
Sportsfield, Inc.
S. R. Smith
Stageline Mobile
Stalker Flooring
Sun Coast Furniture
Sun Ports International, Inc.
Sundek of Illinois, Inc.
TAS Lighting, Inc.
Texacraft, Inc.
Thompson Dyke & Associates, Ltd.
Tom Scholl Paving, Inc.
Trust for Public Land
Turf Professionals Equipment Company
Tyler Technologies
Upland Design, Ltd.
URS Corporation
US Cellular
U.S. Arbor Products, Inc.
U.S. Tennis Court Construction Company
USP Soft Touch Bases
Vermont Systems, Inc.
Visionary Webworks
Visual Image Photography
Volleyball Professionals, Inc.
Water Safely Products, Inc.
Water Technology, Inc.
W.B. Olson, Inc.
White Sox/Bulls Training Centers
Wild Goose Chase
Williams Architects, Ltd.
Windy City Sports Magazine
WRD Environmental
W-T Engineering, Inc.
Zenon Company

www.ILparks.org September/October 2006 49


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