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WELCOME AND GREETINGS TO ALL!

The Joint Conference Committee and its subcommittees have been hard at work planning another extraordinary conference for you. We know you'll be thrilled with the diverse array of workshops and sessions — we have over 230 options for you to choose from! They will motivate and re-energize you, address hot topics and issues and, most importantly, arm you with the skills and techniques needed to make you even better at the important work you do every day for your communities.

We're also excited about some very important new components and changes. Just to name a few:

• Conference Conversations: Look for detailed information on this valuable new component in the final conference brochure. Simply stated, it is an informal way for delegates to get the most out of the sessions they attend and to gather important information and ideas from colleagues on questions and concerns you may be faced with in both your personal and professional lives.

• NELB: Read more about this exciting and timely initiative and what it can do for your agency on page 21.

• Greening of Conference: The IPRA Environmental Committee has been instrumental in making significant changes that are taking our conference in the right direction... to be as "green" as we can possibly be. Read more information about how this is being achieved on page 23.

• Name Badges and Tickets: This is an important change this year... these pieces will be mailed to all those who register by December 19, 2008 in an effort to alleviate long lines and wait times at registration. Just redeem your coupon for your delegate giveaway and badge holder at Conference Registration and you're free to explore the Exhibit Hall, the Conference Cafe and the hundreds of educational opportunities that await you.

• All-Conference Awards Lunch Table Reservations: Another important change... the process for reserving a table or seats for your agency will all be done before you arrive at the Hilton Chicago. No more having to report to the Table Reservation Booth at your assigned time and risk missing out on a moment of conference! Your table will be assigned and you can communicate it to your colleagues and board members before you ever even leave the office. Read more about this new process on page 23.

We can't wait to see you at the 2009 IAPD/IPRA Soaring to New Heights Conference in beautiful downtown Chicago!

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AGENCY SHOWCASE 2009 The Agency Showcase Competition is the premier communications and marketing competition for park and recreation agencies. Submit your best print and electronic marketing and communication materials from 2008 for judging and display at the 2009 IAPD/1PRA Soaring to New Heights Conference. For more information about the Agency Showcase Competition go to ILparksconference.com/awards. Important Details: • All entries shall be submitted electronically using the online forms found on the conference Web site at ILparksconference.com/awards. • Only one entry may be submitted per category. • All entries are $25. • All entries must be submitted no later than Friday, November 29. • Optional: If you wish to have your entry displayed at the Agency Showcase Competition area at Conference, please mail a hard copy of your entry to IPRA no later than Friday, November 29. Award Categories: There are nine award categories judged: • Single Catalog Cover • Catalog Cover Series • Single Catalog Content • Annual Report Content • Specific Facility/Program/Event Brochure • Logo Design • Web site Design • Printed Newsletter • Electronic Newsletter

ACCESSIBILITY

Parking: Parking at the Hilton Chicago and the Palmer House are accessible for persons with disabilities.
Restrooms: Restrooms throughout the lobby and meeting room floors are accessible.
Meeting Rooms: All meeting rooms are accessible.
Restaurants: All restaurants are accessible.
Sleeping Rooms: The Hilton Chicago has accessible rooms with roll-in showers. Please request an accessible room when making your reservation.

A.DA AND SERVICES FOR THE HEARING IMPAIRED

In compliance with the Americans with Disabilities Act, the IAPD/IPRA Joint Conference Committee will make all reasonable efforts to accommodate persons with disabilities. Please call Dina Kartch at IPRA at 630-376-1911 x200 no later than December 12, 2008. If you have special needs regarding hotel accommodations, please contact the Hilton Chicago at 877-865-5320 or the Palmer House at 877-865-5321. Hearing impaired individuals who require TTDs may call 800-526-0844 and the Illinois Relay Center will transmit the message to IAPD or IPRA.

ADMISSION

Admission to the Exhibit Hall, all conference sessions and workshops will be by badge only for the duration of the conference. Security guards will be stationed at the entrance to the Exhibit Hall and all conference sessions and workshops.

ALL-CONFERENCE AWARDS LUNCHEON

This year, the IAPD/IPRA delegation will experience a phenomenal show. The "Full Package" delegate receives a ticket for this event. Sit back, enjoy and honor the leaders and volunteers of park districts, forest preserves, conservation, recreation and special recreation agencies.

See page 23 for an important change to the table reservation system!

ANNUAL MEETINGS FOR IAPD AND IPRA

The Illinois Park and Recreation Association (IPRA) Annual Meeting will be held on Friday, January 30, 2009 at 5:00 pm in the Grand Ballroom. The Illinois Association of Park Districts (IAPD) Annual Meeting will be held on Saturday, January 31, 2009 at 3:30 pm in the Grand Ballroom.

The associations have staggered their annual meetings in order to accommodate elected officials and professionals who would like to attend one or both meetings.

COMMISSIONER RECEPTION
Attention all IAPD members!

Please join us on Friday, January 30, 2009 at 5:00 pm. This reception will be an excellent opportunity for commissioners to exchange ideas, network and socialize. The IAPD board and staff will be present to answer questions and visit with commissioners. Invitations will be sent in the near future.

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CONFERENCE CAFÉ - NORTHEAST EXHIBIT HALL

You won't want to miss the opportunity to network with your fellow commissioners, professionals and colleagues from across the state in the newly designed Conference Cafe. This networking lounge is located on the lower level in the Northeast Exhibit Hall.

Conference Conversations

Don't miss out on this exciting new component! Grab a cup of coffee in the Conference Café (in the Northeast Exhibit Hall) and join a casual round table conversation with your colleagues about whatever topics and issues are on your mind. Do you need help or ideas on a certain issue? Do you have a success story to share? Did you hear something in a session or workshop that sparked more questions in your mind? Bring all those things and more to the table and make the very most of conference and time with your fellow professionals.

Cyber Café

You won't want to miss the new and improved Cyber Café! Keeping up with technology, Cyber Café is back. You will be able to check your e-mail, navigate park and recreation agency Web sites and learn more about your state associations' sites.

Hours Available:
Thursday, January 29             1:00 pm - 6:00 pm
Friday, January 30                 9:00 am - 5:00 pm
Saturday, January 31             9:00 am - 12:00 pm

SPECIAL THANKS TO SIKICH LLP
Proud sponsor of Cyber Café

Silent Auction

The Illinois Park and Recreation Foundation, in conjunction with the IPRA College and University Relations Committee, once again will conduct the Silent Auction located in the Conference Cafe. Conference delegates will have the opportunity to bid on such items as weekend get-a-ways, tickets to sporting events and golf packages. The auction is an easy way to purchase valuable services and products for yourself and your agency. Proceeds from the auction will support student scholarships in Illinois.

CONTINUING EDUCATION UNITS (CEUs)

The 2009 IAPD/IPRA Joint Conference Committee and the Illinois Park and Recreation Certification Board are very pleased to announce that all sessions offered at the 2009 conference will award CEUs. All sessions scheduled for an hour and fifteen minutes will award 0.1 CEUs; all sessions scheduled for two hours will award 0.2 CEUs; and all pre-conference workshops will award 0.3 CEUs. If you are a professional and would like to apply for CEUs, please indicate so in your conference registration (see page 45). No additional CEU fees for Friday and Saturday sessions will be charged this year. However, you must request CEUs on your registration. CEU fees for pre-conference workshops will be charged at $5 per workshop.

EVENT LOCATIONS

Conference Registration: Main Level, 8th Street Entrance
Conference Headquarters: Lower Level, Mobley Room
Conference Café: Lower Level, Northeast Exhibit Hall
Conference Concierge: Lower Level, Foyer
Exhibit Hall: Lower Level, Northwest, Southwest and Southeast Exhibit Halls
Thursday Evening Social: International Ballroom
Conference Sessions/Conference Workshops: Throughout the hotel
All-Conference Awards Luncheon: International Ballroom
Saturday Evening Social: International Ballroom

EXHIBIT HALL INFORMATION

The 2009 IAPD/IPRA Exhibit Hall will open at 2:00 pm on Thursday, January 29, 2009.

Come visit more than 300 commercial manufacturers, distributors, designers and educational booths. The exhibits will showcase the newest equipment, supplies, ideas and services available to park, recreation, forest preserve, conservation and therapeutic agencies. Plan to spend several hours in the exhibit hall viewing the displays and visiting with exhibitors. All exhibits will be located on the lower level in the Northwest, Southwest and Southeast Exhibit Halls.

Cash prizes will be awarded to delegates at various times during the conference. Entry blanks will be in the ticket packets you receive in the mail with your registration materials. You must be present to win. Rules and regulations will apply.

Conference delegates will need to complete their entry blank and place in a drum located in the exhibit hall. This drum will be in different locations throughout the conference.

Drawing will take place:
Thursday, January 29             5:00 pm
Friday, January 30                 10:30 am and 3:00 pm
Saturday, January 31             9:30 am

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EXHIBIT HALL HOURS

Thursday, January 29:
2:00 pm - 6:00 pm, Grand Opening
Friday, January 30:
9:00 am- 11:30 am and 1:30 pm - 5:00 pm
*Dessert served from 2:15 pm - 3:15 pm. This is a ticketed event.
Saturday, January 31:
8:30 am- 11:00 am
*Breakfast available from 8:30 am - 10:00 am. This is a ticketed event.

The IAPD/IPRA Soaring to New Heights Conference has the largest exhibit hall of any state park and recreation conference in the country. Be sure to visit and win a prize!

SPECIAL THANKS TO W-T ENGINEERING, INC.
Proud sponsor of breakfast in the exhibit hall

HOUSING AND HOTEL REGISTRATION
MAKE YOUR RESERVATIONS EARLY! Our host hotel is the Hilton Chicago
720 S. Michigan Avenue, Chicago
P: 877-865-5320; F: 312-663-6528
www.ilparksconference.com (Click on Registration and Hotel Information)
Rates*: $112/Single or Double; $132/Triple; $142/Quad

Housing also available at the Palmer House
17 E. Monroe St., Chicago, IL 60603
P: 877-865-5321; F: 312-332-3619
www.ilparksconference.com (Click on Registration and Hotel Information)
Rates*: $112/Single or Double; $132/Triple; $142/Quad

One (1) night's room and tax advance deposit by check or credit card must accompany each reservation. This deposit is fully refundable before December 19, 2008. After December 19, 2008, there will be no refunds for cancelled rooms. The Joint Conference Committee implemented this policy in 1999 due to the high rate of rooms cancelled at the last minute.

*When calling to make your reservation, be sure to indicate you are attending the IAPD/IPRA Conference and mention the group code IAP to ensure you receive the discounted room rate.

Rooms are reserved on a first-come, first-served basis.

The cut-off date for reservations is January 5, 2009. After this date, room reservations may pay a higher hotel rate and are subject to availability.

Suites: IAPD member agencies or IPRA members interested in reserving a suite must contact Dina Kartch at IPRA first at 630-376-1911 x200. Forty-eight hours after IPRA has given approval, you must contact the Hilton Chicago or the Palmer House directly. Exhibitors interested in reserving a suite must contact Sue Triphahn at IAPD first at 847-496-4449. Forty-eight hours after IAPD has given approval, you must contact the Hilton Chicago or the Palmer House directly.

MEET NO EMPLOYEE LEFT BEHIND (NELB)... Make Healthy Choices and Be A Winner at Conference!

In 2007, the IPRA Health and Fitness Task Force was created to identify key health and wellness issues affecting our profession. Upon investigating the best routes to accomplish this, we determined that our focus needed to start with the professionals in the field.

The task force found it critical to help agencies to identify and achieve a high level of health and wellness for their employees and to recognize their achievements. As a result, the No Employee Left Behind (NELB) Award was created. The award is comprised of six components, for which criteria have been developed: physical, intellectual, emotional, social, environmental and spiritual. Applying agencies will receive Standards and Compliance guidelines, with the first award being presented at the 2010 IAPD/IPRA Soaring to New Heights Conference.

If you have questions, look for NELB buttons, we'll be glad to help you! Or you may contact LoriKay Paden, Education and Community Services Coordinator at the University of Illinois, at 217-265-5296.

Brought to you by the IPRA Health and Wellness Task Force - No Employee Left Behind.

PARKING

Delegates who are registered guests at the Hilton Chicago will receive a discounted parking rate of $20 for self parking; $25 for valet per day at the Hilton Chicago parking garage. No in/out privileges will be allowed. The parking rate for delegates who are registered guests at the Palmer House is $17.50 for self parking; $22.50 for valet with no in/out privileges.

Delegates not staying at the hotels can park in any of the downtown garages at regular rates. All delegates are encouraged to take public transportation.

GO GREEN... and save time and money traveling to conference.

Taking public transportation to the Hilton Chicago from nearly anywhere in the Chicago Metro area is cheaper and often faster than driving into the city and parking your vehicle. This year, consider saving yourself (or your agency) some money while helping to reduce the environmental impact of your transportation. Plus, using public transportation for your commute allows you to relax, review presentation notes and prepare for conference. The following information will help you to plan your trip.

• Visit www.metrarail.com to determine train schedules from your community to either Union Station or Ogilvie Transportation Center. The cost of a purchased one-way train fare is less than $8 on all Metra trains.
• After arriving in Chicago, you may take a taxi to the Hilton Chicago. Taxi fare from either train station is typically less than $10 - even less if you share a cab with a colleague!
• CTA buses offer another low-cost alternative for getting to your final destination. The CTA #129 bus picks up passengers on Clinton Street at both train stations every ten minutes or so and will drop you off at the corner of Michigan Avenue and Balbo Street, right near the Hilton Chicago. Bus fare is $2. Visit www.rtachicago.com for information on other convenient bus lines operating near the train stations and other points in the Loop.

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• If you need a morning workout, bring your walking shoes along and make the two-mile, scenic journey through Chicago's Loop on foot! Cost is free!

Compare these costs with the price of gas to get you through rush-hour traffic and into the city along with the typical south Loop daily parking fee of $40+.

POLICY ON CHILDREN

To preserve the professional business environment and ensure a quality educational atmosphere at the IAPD/IPRA Soaring to New Heights Conference, sessions, workshops, social events and the exhibit hall, no one under the age of 18 years will be allowed to participate in these functions or areas unless the person is a speaker or a registered full- or part-time student in a college or university and is attending the conference for the purpose of professional development and networking opportunities.

POLICY ON MEMBERS AND NONMEMBERS

The following persons will be allowed to register at the member rate:
• Members of the Illinois Park and Recreation Association
• Commissioners/park board members, attorneys, board treasurers and board secretaries of agencies that are members of the Illinois Association of Park Districts
• A maximum of six support staff from IAPD member agencies ("Support staff" is defined as clerical and maintenance personnel only.)

Requests from other persons or agencies asking for member rates will be presented to the Joint Conference Committee for approval prior to conference.

REGISTRATION INFORMATION

Please note the following important resistration details:

• The early registration deadline is Friday, December 19, 2008.
• Register online at www.ilparksconference.com and save $25 per registration package.
• Online registrations must be accompanied by credit card information for payment.
• Mailed registrations must be accompanied by either credit card information or a check for payment and mailed to: IAPD, 211 E. Monroe Street, Springfield, IL 62701
• Faxed registrations must be accompanied by credit card information for payment and faxed to: 217-523-4273
• Visa, MasterCard and Discover only will be accepted. IAPD/IPRA will not invoice agencies or individuals for conference registrations.
• Mailed or faxed registrations will be accepted until December 19, 2008. After December 19, 2008 and until January 2, 2009, registrations will only be accepted online at www.ilparksconference.com. Register online and save $25 per registration package!
• Each registered delegate will receive their name badge, event tickets and CEU coupons (if applicable) via U.S. mail prior to the conference if registered by December 19, 2008. These items will be mailed to the address entered when registering. If you do not receive your registration items by January 19, 2009, please contact Alan Howard at IAPD at either 217-523-4554 or ahoward@ilparks.org. For registrations submitted after December 19, 2008, registration materials must be picked up from Conference Registration. Please do not lose or forget your registration items. Once you are onsite at the conference there will be a $5 charge to reprint your name badge and EVENT TICKETS WILL NOT BE REPRINTED. You must purchase new tickets at the current onsite price in order to attend any ticketed events. You will not be permitted into the exhibit hall, conference sessions or conference workshops without the proper name badge.

CONFERENCE REGISTRATION HOURS

Thursday, January 29, 2009             7:30 am - 6:00 pm
Friday, January 30, 2009             7:30 am - 4:30 pm
Saturday, January 31, 2009             7:30 am- 11:30 am

SPECIAL THANKS TO RECREATION CONCEPTS
Proud sponsor of the tote bags given to all delegates.

SPECIAL THANKS TO ILLINOIS PARK DISTRICT LIQUID ASSET FUND+ (IPDLAF+) AND THE PFM GROUP
Proud sponsor of the name badge holders given to all delegates.

SPECIAL THANKS TO OUR HOST AGENCY
Sincere thanks goes to NWIAPR (Northwest Illinois Association of Parks and Recreation) for providing the volunteers to help make this conference such a great success. IAPD and IPRA could not do it without your assistance!

SPECIAL DIETS
Persons with special dietary needs may make special arrangements by calling Dina Kartch at IPRA at 630-376-1911 x200 no later than December 19, 2008.

SPOUSE/GUEST PROGRAM AND REGISTRATION
All spouses or guests must register in order to participate in the conference, visit the exhibit hall and attend special programs. Spouses or guests must have no affiliation with or be employed by a park and recreation agency. Registration will include a name badge for admission to the exhibit hall, Thursday Evening Social, Opening General Session and sessions and workshops scheduled on Friday and Saturday. Tickets for the All-Conference Awards Luncheon, Saturday breakfast in the exhibit hall and the Saturday Evening Social will be available for purchase. See page 45 for registration.

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SATISFACTION GUARANTEED

The Illinois Association of Park Districts (IAPD) and the Illinois Park and Recreation Association (IPRA) have instituted a Satisfaction Guaranteed Policy for the Thursday conference workshops. IAPD and IPRA make every effort to ensure quality programs for participants. However, if a participant is not fully satisfied with the content of the workshop, he or she may request and receive a 100% refund of the workshop fee. A participant who wishes to request a refund for a pre-conference workshop must do prior to the conclusion of the workshop in question. Forms will be available at Conference Headquarters. Any accreditation or CEUs offered will be forfeited when a refund is made. Refunds will only be made payable to the originator of the check or credit card for the workshop registration. Look for the Satisfaction Guaranteed symbols next to these workshops.

STUDENT EVENTS

Professional Connection
Thursday, January 29, 2009 from 5:30 pm - 6:30 pm See page 44 for details and registration.

Student Luncheon
Friday, January 30, 2009 from 12:00 pm - 1:30 pm

Officers Meeting
Saturday, January 31, 2009 from 12:00 pm - 1:30 pm

TABLE RESERVATION SYSTEM FOR THE ALL-CONFERENCE AWARDS LUNCHEON - NEW PROCESS THIS YEAR!

Delegates who opt to reserve a table for the Friday All-Conference Awards Luncheon, must indicate so on the advance registration form on page 45, or when registering online. The table reservation fee is $55 and is nonrefundable. The person who is designated the table contact/coordinator will receive written instructions concerning the table registration process. Lunch tickets for delegates and elected officials who will be a part of the reserved table must be collected and sent to the IPRA office. Once tickets are received in the IPRA office, a table number will be assigned and the contact/coordinator will receive notification in order to inform their coworkers and elected officials. There will be no table reservations taken onsite at the conference. Register early to ensure the best possible table assignment. All reserved tables will be tables of 10.

PLEASE NOTE: All table assignments are final.

AND... DON'T FORGET TO GO GREEN AT CONFERENCE AND EVERY DAY!

IPRA's Environmental Committee would like to remind you that it is Easy to Be Green!

It's easy to be green with online registration! Visit the conference Web site at www.ILparksconference.com and click on the Registration and Hotel Information link. You will save $25 per registration package as well as save paper registering online. The following is just a few of other initiatives being put into place in an effort to green conference. Please support this effort in any way you can!

• There will be recycling bins placed throughout the hotel and exhibit hall.
• Recycle your name badge holder and/or delegate giveaway at the conclusion of conference.
• The Saturday Social is taking place at the Hilton Chicago thereby eliminating the need of buses for transportation.
• The amount of paper in the packets distributed to session chairs is being reduced by over half.
• A Green Checklist is being distributed to all exhibitors. Those who are deemed a "green exhibitor" will have a sticker indicating such within their booths.

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Wednesday, January 28
4:00 pm - 8:00 pm	Career Mapping Workshop (.3 CEUs)*
Thursday, January 29
7:30 am - 6:00 pm 8:30 am - 12:00 pm 11:30 am - 3:30 pm 1:00 pm - 4:30 pm	Conference Registration Open Pre-Conference Workshops (.3CEUs) Office Support Luncheon and Workshop* Pre-Conference Workshops (.3 CEUs)
2:00 pm - 6:00 pm	Grand Opening of the Exhibit Hall Visit more than 300 exhibitors and educational booths displaying the most recent products and services for the parks, recreation, forest preserve and conservation industry.
5:30 pm - 6:30 pm 9:00 pm - 12:00 am	Professional Connection - Students and Professionals Thursday Evening Social with Sway Chicago
	Enjoy visiting with new and old friends, music and dancing! Sponsored By: Volleyball Professionals
Friday, January 30
7:30 am - 4:30 pm 8:15 am - 9:30 am 8:30 am - 10:30 pm 9:00 am - 11:30 am 9:45 am - 11:00 am 11:15 am - 12:00 pm 12:00 pm - 1:30 pm	Conference Registration Open Conference Sessions (.1 CEUs) Conference Workshops (.2 CEUs) Exhibit Hall Open Conference Sessions (.1 CEUs) Opening General Session with Sam Glenn, The Authority on Attitude Student Luncheon
12:15 pm - 2:15 pm	All-Conference Awards Luncheon* IAPD and IPRA will present top awards to elected officials, legislators and professionals. After the luncheon, take a trip to the exhibit hall to visit with exhibitors and enjoy dessert and stop by the Illinois Park and Recreation Foundation's Silent Auction, located in the Conference Cafe in the Northeast Exhibit Hall.
1:30 pm - 5:00 pm 2:15 pm - 2:15 pm 2:45 pm - 4:45 pm 3:00 pm - 4:15 pm 5:00 pm - 6:30 pm	Exhibit Hall Open Desserts in the Exhibit Hall* Conference Workshops (.2 CEUs) Conference Sessions (.1 CEUs) IPRA Annual Business Meeting
Saturday, January 31
7:30 am - 11:30 am 8:30 am - 11:00 am	Conference Registration Open Exhibit Hall Open
8:30 am- 10:00 am	Breakfast in the Exhibit Hall* Sponsored By: W-T Engineering, Inc.
10:15 am - 12:15 pm 10:30 am - 11:45 am 12:30 pm - 1:45 pm 1:00 pm - 3:00 pm 2:00 pm - 3:15 pm 3:30 pm - 5:00 pm 6:30 pm - 10:00 pm	Conference Workshops (.2 CEUs) Conference Sessions (.1 CEUs) Conference Sessions (.1 CEUs) Conference Workshops (.2 CEUs) Conference Sessions (.1 CEUs) IAPD Annual Business Meeting Saturday Evening Social with Second City*

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Wednesday, January 28, 2009
4:00 pm - 8:00 pm
Come down to conference a day early and take advantage of this exciting new opportunity!

36 (IPRA)
Career Mapping

Pre-registration is mandatory. Register online at www.ILparksconference.com or see page 45.
Price: $110 (This fee includes dinner.)
Presenter(s): Richard Houston, PeopleAssets
Chair: Mike Selep, IPRA
What does it take to be a successful professional in the state of Illinois? A team of high-performing professionals have worked with Richard Houston from Peopleassets and Amy Hurd from Illinois State University to identify key skills needed for future success. IPRA and Peopleassets have developed two competency models based upon this work and plan to field test them throughout 2009. While the culture at individual agencies is different, high-performing professionals need to demonstrate proficiency in each of these areas. How can these competency areas help your staff focus their professional development energies? Identify your personal strengths and map out a course for professional growth in areas that need further development to increase your opportunities for advancement.
Learning Outcomes: Participants will: (1) identify the core competencies necessary for success in Illinois; (2) gain a deeper understanding of how well they are prepared for success at their agency; (3) identify traits of "high-performing" professionals; (4) identify their personal strengths and weaknesses as related to the core competencies; (5) map out a course for success in the field of parks and recreation based on where they currently stand.

Pre-Conference Workshops
8:30 am - 12:00 pm
All pre-conference workshops award 0.3 CEUs, pending approval. Pre-registration is mandatory. Register online at www.ILparksconference.com or see page 45.

22 (IPRA)
Powerful Tools that Increase Leadership Effectiveness
8:30 am - 12:00 pm
Price:$75
Presenter(s): Scott Chovanec, President, Scott Chovanec and Associates
Chair: Matt Barber, IPRA
Gain highly effective strategies and tactics that you can immediately apply to your work setting. Special tools, outcomes generation, checklists, verbal responses, procedures to create "followership", creating ownership and mentoring guidelines are just a few of the key takeaways you will learn that will improve your leadership effectiveness... while you make your people heroes! With a focus on stimulating, influencing and motivating employees, this interactive "challenge by choice" workshop will explore how successful leaders create winning environments and establish trusting relationships that make others feel truly valued. It will also give you an opportunity to test a few of the powerful leadership tools with which you will walk away.
Learning Outcomes: Participants will: (1) gain a solid understanding of the essentials of influential leadership that create "followership"; (2) learn how to provide recognition that is timely, genuine and effective in motivating employees at all levels; (3) be exposed to current key strategies, techniques and actual tools that are critical in interviewing, selecting, mentoring and retaining peak performers.

101 (IAPD)
Business Etiquette Excellence
8:30 am - 12:00 pm
Price: $75
Presenter(s): Amy Glass, Professional Speaker, Brody Professional Development
Chair: Mickey Macholl, Hanover Park Park District
Everyone needs to project a professional, credible image and make the most of business encounters. A critical success factor for anyone's career is the ability to make others feel comfortable and respected. Good manners increase the quality of life within an agency. Without them, valuable business can be lost. This workshop by Amy Glass will provide participants with the skills needed to project a more secure, professional image.
Learning Outcomes: Participants will: (1) be able to introduce people with skill and courtesy; understand and define the importance and components of professional presence and be able to navigate the business meal - from ordering to saying goodbye; (2) be able to make good first impressions, including small talk and listening; improve professionalism, business communication skills with the telephone, voicemail, e-mail and in meetings.

224 (PARKS)
Planning, Restoring, Creating and Managing Natural Areas in Your Parks
8:30 am - 12:00 pm
Price: $70
Presenter(s): Jack Pizzo, President/Senior Ecologist, Pizzo & Associates, Ltd.
Chair: Rick Schram, Winnetka Park District
Sustainability is on everyone's agenda. Ways to cut costs are there too. Open spaces are an ever-larger part of our parks. Everyone wants to use those open spaces. The convergence of the four is where landscape architecture and ecology come into play. A properly designed, executed and managed natural area preserves our natural heritage, is cost-effective, solves common problems and increase programmable space.
Learning Outcomes: Participants will: (1) learn to properly plan, contract, construct and maintain natural areas; (2) learn how to program natural spaces so as not to degrade their natural quality.

320 (A&F)
Effective Security and Emergency Preparedness
8:30 am - 12:00 pm
Price: $50
Presenter(s): Paul Timm, PSP President, RETA Security, Inc.
Chair: Linda Straka, Batavia Park District
This workshop will review security and emergency issues with the purpose of increasing awareness and improving response capabilities. Participants will benefit from practical strategies and helpful resources.
Learning Outcomes: Participants will: (1) be able to identify potential security vulnerabilities and learn how to address them; (2) be equipped to measurably improve the staff contribution to a safer and more secure environment.

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321 (A&F)
Building a Successful Team from the Inside Out
8:30 am - 12:00 pm
Price: $50
Presenter(s): Amy Cotter, Personal Training Coach
Chair: Monica Meyers, Kane County Forest Preserve
In this economy of do more for less, agencies are finding increased rates of employee burnout. Employees are tired. As managers, you're tired. Outcomes are still expected and often with less resources than the year before. How do we balance it all? How do we do more for less without losing one of our best resources, our human resources, in the process? To provide for these needs, agencies are realizing they must enhance the types of skills they are providing their employees - not only job-specific skills, but also skills of adaptability, balancing and coping with change. Throughout this workshop participants will be exposed to both information and exercises that strengthen team communications, reinforce self-management and blend interpersonal insight with organizational goals.
Learning Outcomes: Participants will: (1) gain a strengthened ability to better understand individual communication and processing styles while integrating this learning with the styles of fellow team members; (2) manage and leverage personal thoughts and behaviors in service of linking individual skills to organizational objectives.

423 (REC)
Diversity Awareness
Price: $75
Presenter(s): Gwen Onatolu, Owner, Management Resource Services
Chair: Cheryl Keilson, Oswegoland Park District
Diversity in today's global context has many dimensions and can have a profound impact on building effective interpersonal relationships across different cultural groups. This workshop focuses specifically on the cultural and ethnic differences that impact the ability for employees to work together effectively.
Learning Outcomes: Participants will: (1) reflect on the impacts of their own identities and how they help to shape their attitudes and views of cultural differences; (2) recognize common perceptions they may have about employees from other cultures followed by approaches they can use to be more inclusive.

501 (TR)
New Camp Orientation Materials and Methods: How to Have the Most Effective Training Ever
8:30 am - 12:00 pm
Price: $75
Presenter(s): Michael Brandwein, Speaker, Educator, Author
Chair: Tami Pareti, Tri County SRA
You have to plan a dynamic 2009 camp orientation... this workshop will have huge chunks of it planned for you and ready to go! After his rave review session at the 2007 IAPD/IPRA Soaring to New Heights Conference, the national best-selling author on camp returns with a brand-new program based on his latest 2008 bestseller, Training Terrific Staff, Volume Two. This workshop will feature a ton of energizing, practical and immediately-useable orientation handouts, materials and methods you can plug into your training right away to get staff to increase their skill level when working with campers and with each other.
Learning Outcomes: Participants will: (1) learn to use the provided, nationally-acclaimed materials to teach essential staff skills during orientation with original, creative, attention-grabbing activities that engage and involve both new and returning staff; (2) learn to use orientation to increase the quality of camp and make selling camp easier by building what Michael calls an "Intentional Camp" — one that focuses like a laser on the critical mission of real, daily youth development and is surrounded by recreation, relationships and fun.

601 (FM)
Learning the Business of Remarkable Birthday Parties
8:30 am - 12:00 pm
Price: $75
Presenter(s): Frank Price, Founder, Birthday University
Chair: Laura Gallagher, Park District of La Grange
Many agencies are realizing their capability to make money with parties within their facilities, but do not know how to go about doing so. In this workshop, Frank Price of Birthday University, will discuss the business of parties from marketing, staffing, pricing and evaluating.
Learning Outcomes: Participants will: (1) learn various aspects of the business of a party program; (2) learn how to formulate a birthday party program that will make a profit.

901 (CM)
Generational Marketing
8:30 am - 12:00 pm
Price: $70
Presenter(s): Kassia Dellabough, LERN
Chair: Courtney Suffredin, Bartlett Park District
Learn how to communicate with and program for the four generations - Seniors, Boomers, Gen X and Gen Y. You will also learn marketing techniques for catching those "adults on the go."
Learning Outcomes: Participants will: (1) learn how to identify all four generations and their unique characteristics; (2) be able to create target marketing for each generation.

Pre-Conference Workshops
1:00 pm - 4:30 pm
All pre-conference workshops award 0.3 CEUs, pending approval. Pre-registration is mandatory. Register online at www.ILparksconference.com or see page 45.

13 (IPRA)
Trends and the Crystal Ball: Cues and Clues for Sound Decision-Making
1:00 pm - 4:30 pm
Price: $75
Presenter(s): Paul Amundsen, Principal, Paul Amundsen & Associates; Jerry Handlon, Retired Executive Director, Schaumburg Park District
Chair: Dave Mohr, Lindenhurst Park District
This interactive workshop will take participants through a review of parks and recreation trends from the last 40 years, drawing on their own observations for the discussion. Using this opening conversation as a platform, workshop participants will explore how they can apply this historical information, along with using data available from their own agencies, to shape their short- and long-term planning and decision-making. The workshop will include case study exercises and encourage participants to add their own experiences to the discussion. Directors and upper-level managers... this workshop is for you!
Learning Outcomes: Participants will: (1) understand how industry trends affect operations in their own backyard; (2) identify trend data sources within their own operation; (3) identify common trend pitfalls, such as "analysis paralysis" and how to avoid them; (4) learn how to draw conclusions, identify trend blind spots and how to make decisions without data.

26   I l l i n o i s   P a r k s   &   R e c r e a t i o n   www.ILipra.org

102 (IAPD)
Networking: Building Strategic Relationships
1:00 pm - 4:30 pm
Price: $75
Presenter(s): Amy Glass, Professional Speaker, Brody Professional Development
Chair: Robert Schmidt, Schaumburg Park District
Are you trying to get a project approved and running into roadblocks from your peers and co-workers? Finding it difficult to get your department's budget approved? Or maybe you are just tired of being the last to know about critical business information that affects you or your department. Successful leaders know that accomplishing their goals depends on the relationships they build within their own agency. During this workshop by Amy Glass, participants will create a strategy for building relationships that can advance the goals of their position, department and agency. Simply put, networking is the art of making contacts and creating mutually beneficial relationships. It is about opening doors! This workshop will show you surefire ways to identify contacts, obtain meetings, start nonthreatening conversations, work a room and build relationships for mutual benefit. Create your own networking action plan... because sometimes, it really is who you know! Learn the importance of follow-up with contacts and how to accomplish this in an effective and professional manner.
Learning Outcomes: Participants will: (1) be able to describe the value of creating a strong network within their agency and take a strategic and goal-based approach to creating relationships that advance the goals of their department and their agency; (2) be able to identify when and where to network and define/employ the networking process, including: self-introductions, creating conversation, working a room and asking for referrals.

223 (PARKS)
Lowest Care, Highest Appeal: Plants, Designs and Techniques to Catch the Public Eye Without Dipping Further Into the Budget
1:00 pm - 4:30 pm
Price: $70
Presenter(s): Janet Macunovich, Professional Gardener, Michigan School of Gardening
Chair: Robert O'Brien, Hanover Park Park District
Practical solutions for busy design, maintenance and garden staff who want to provide great scenery for visitors while staying on top of landscape trends will be examined and discussed in detail.
Learning Outcomes: Participants will: (1) be able to list at least three ways to reduce the care needed in the average perennial landscape design; (2) be able to compare a given perennial planting to a high-appeal model, then identify areas of potential improvement.

319(A&F)
Supervisory Boot Camp
1:00 pm - 4:30 pm
Price: $50
Presenter(s): Cynthia DeCola, Attorney, Hodges, Loizzi, Eisenhammer, Rodick and Kohn
Chair: Susan Leninger, Bartlett Park District
Whether you're a new supervisor or have years of experience, this Boot Camp will get or keep you in shape to supervise. Technical proficiency over your area of responsibility is not enough! You must also be competent navigating through a maze of employment and labor laws. Boot Camp covers it all. You will learn about all phases of supervising employees including: interviewing and hiring, evaluating and disciplining, handling requests for accommodations and leaves and conducting dismissal meetings. Boot Camp will also address employment discrimination and overtime/wage and hour issues. At the end of this Boot Camp, you will be able to spot a landmine and take effective action to protect yourself and your agency.
Learning Outcomes: Participants will: (1) become familiar with state and federal employment laws (e.g., Title VII of the Civil Rights Act, Fair Labor Standards Act, Family and Medical Leave Act); (2) be able to spot and avoid legal issues involving the employees they supervise.

322(A&F)
Construction Projects: From Funding through Ribbon Cutting
1:00 pm - 4:30 pm
Price: $50
Presenter(s): Pat Callahan, Architect, Gilfilan Callahan Nelson Architects; Brian Sullivan, Executive Director, Lemont Park District; James D. Wascher, Attorney, Friedman and Holtz
Chair: Maria Pineiro, Vernon Hills Park District
Beginning the journey to plan for implementation and evaluating the success of a capital project can be a daunting and overwhelming task. Let us reduce the associated stress by giving you a specific "how to" lesson plan to follow. Information presented will cover the initial planning and assessment stages through to bidding and required regulatory, legal and permit requirements as well as a review of proper construction management and sound transparent internal financial controls.
Learning Outcomes: Participants will: (1) be able to understand and implement a basic reference checklist for before, during and after any well-executed capital project; (2) be able to identify and avoid the most common mistakes involved in any capital project.

414 (REC)
Customer Service with Style
1:00 pm - 4:30 pm
Price: $75
Presenter(s): Jill Bartholomew, Speaker, RubySpeaks
Chair: Kelly LaMore, Bourbonnais Township Park District
Revive staff members with genuine customer service. Everyone on the staff should be providing outstanding customer service. This fast-paced workshop will give tips on how to deliver a positive image more effectively while providing exceptional customer service. Some of the topics discussed will be voice tone, image, body language and courtesy. Our customers expect more and we can deliver services that exceed those expectations!
Learning Outcomes: Participants will: (1) identify three major elements necessary to provide great service; (2) understand how courtesy will help you to exceed your customer's expectations; (3) recognize how voice tone and body language can provide a positive image.

502 (TR)
Success in Supervision of Camp Staff: Bringing Out the Professional Best in Them and in Your Camp Program
1:00 pm - 4:30 pm
Price: $75
Presenter(s): Michael Brandwein, Speaker, Educator, Author
Chair: Tami Pareti, Tri County SRA
This workshop demonstrates exactly what to say and do every day to improve staff performance, presented by the author of the nationally best-selling book on camp staff supervision. Completely different from his highly-attended and acclaimed session at the 2007 IAPD/IPRA Soaring to New Heights Conference, this one is packed with practical and specific skills to coach both inexperienced and veteran staff to higher levels of performance while boosting their professionalism.

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Learning Outcomes: Participants will: (1) learn how to establish a respectful and professional camp culture, teach (often) young staff that this is a real job and motivate them to work responsibly and professionally throughout the entire season and not just the first part of it; (2) learn outstanding "large group leadership" techniques to grab and maximize attention and respectful participation when in front of the whole camp or a large group.

602 (FM)
"Clean" Up Your Lifestyle: Make Some Easy Changes Personally and Professionally
1:00 pm - 4:30 pm
Price: $75
Presenter(s): Tosca Reno,
Chair: Lori Neubauer, Itasca Park District
At the age of 40, Tosca Reno finally had enough of yoyo diets, hypoglycemic attacks, low self-esteem and a miserable marriage. She made a decision one day that transformed her life from one of silent desperation to one full of magic, happiness and inspiration. Let Tosca share the story of her own transformation with you. With her frank, engaging and down-to-earth attitude she will help you to make those changes in your own life and as a professional she will demonstrate how to teach others to make the changes in theirs. With fan and followers in the hundreds of thousands, a monthly column in Oxygen and Clean Eating magazines and six best-selling books, including The Eat-Clean Diet under her wing, Tosca knows a thing or two about helping others reach their goals. She will give you lots of ideas so you can help others reach their goals too.
Learning Outcomes: Participants will: (1) learn how to teach others to make changes in their lives as well as their own; (2) learn how to help people reach their goals.

902 (CM)
Technology: Out with the Old, In with the New
1:00 pm - 4:30 pm
Price: $70
Presenter(s): Kassia Dellabough, LERN
Chair: Lynsey Heathcote, Bartlett Park District
New technologies in marketing are popping up all over the Web. Learn how You Tube, Facebook, MySpace, blogs, e-mail blasts, podcasts, second life and others can help you reach specific markets. You will also learn about safety and security issues for these strategies.
Learning Outcomes: Participants will: (1) learn how technology currently impacts marketing and communications; (2) be able to identify emerging technology and how it is impacting learning, working and communications and make decisions about how and which to use.

1002 (EMS)
Martial Arts for Stress Management
1:00 pm - 4:30 pm
Price: $65
Presenter(s): John Venson, Kyoshi, 8th Degree Black Belt and Reginald Venson, Renshi, 5th Degree Black Belt, Just for Kicks
Chair: Lonette Hall, Dolton Park District
Many do not know that martial arts activities can alleviate stress. Too often people ignore the effects of stress until it is too late.
Learning Outcomes: Participants will: (1) learn how to train the body and mind to relax during a busy and stressful work day; (2) learn how to improve the way the body and mind relax and recover while sleeping at night.

TakecaraU™
(Self Care, Customers and Colleagues)
Office Support Luncheon and Workshop:

Thursday, January 29, 2009, 11:30 am - 3:30 pm
Pre-registration is mandatory. Register online at www.ILparksconference.com or see page 45. Price: $89 This fee includes lunch.

This session is perfect for your office support or administrative staff!

11:30 am - 12:45 pm
Luncheon/Registration, Grand Ballroom

1:00 pm - 3:30 pm
TakecaraU™, Grand Ballroom

3:30 pm
Tour the Exhibit Hall, Lower Level

IAPD and IPRA are excited to bring you a dynamic and exciting Office Support Workshop presented by Maureen O'Brien of Mo-Mentum University this year! The focus will be on self-care, ways to reduce stress, affirmation of the work you do and your value and importance. It will also touch on customer service and communicating effectively with your colleagues. This program will be poignant, thoughtful, interactive and FUN!

What would happen if you learned and practiced a four-step process of ©C.A.R.E. that you could utilize to enhance your effectiveness both personally and professionally? This workshop is ALL ABOUT YOU! You will leave feeling valued - that your work matters and that you had a little time to focus on YOU!

Here's what you can expect:

It's difficult to be effective with colleagues if you feel over-worked, over-stressed and under-appreciated. While you're so busy taking care of everyone else, what are the things that you can do to take care of yourself so that you are best able handle all of the demands on your day? You'll get it in the TakecaraU™ Self Care session! Come and learn techniques through the Curriculum of ©C.A.R.E. that will help you relax, refocus and rejuvenate "U."

As difficult as they can be, your customers fund your paycheck! But how can you deal with customers who get angry, are impatient or expect you to do more than what you believe to be possible? Utilizing the same four-step ©C.A.R.E. process, we'll move into TakecaraU™ Customers. Here, we will discuss and discover ways to deal with difficult customers, prioritize a hectic daily schedule and offer strategies to make each customer feel like he or she is the only customer you have!

Sometimes customers can be a breeze compared to those we report to, work beside or lead! Again, utilizing the curriculum of ©C.A.R.E., through TakecaraU™ Colleagues, you will learn new and creative ways of effective communication. We'll have fun reviewing case studies directly from the mouths of some of your own cohorts!

Remember, this day... it's all about YOU. Come. Laugh. Enjoy. Learn a little. Let us TakecaraU™!

28   I l l i n o i s   P a r k s   &   R e c r e a t i o n   www.ILipra.org

www.ILparks.org    S e p t e m b e r  /  O c t o b e r  2008   29

FRIDAY CONFERENCE SESSIONS

8:15 am - 9:30 am

9:45 am - 11:00 am

3:00 pm -4:15 pm

ALL CONFERENCE SESSIONS AWARD 0.1 CEUs, PENDING APPROVAL. DESCRIPTIONS OF THESE SESSIONS WILL APPEAR IN THE CONFERENCE GUIDE IN THE JANUARY/ FEBRUARY ISSUE OF ILLINOIS PARKS & RECREATION Magazine.

30   I l l i n o i s   P a r k s   &   R e c r e a t i o n   www.ILipra.org

Friday Conference Workshops
8:30 am - 10:30 am
All conference workshops award 0.2 CEUs, pending approval.

12 (IPRA)
Business Writing with Impact
Presenter(s): Bonnie Covelli, Director, Solutions, Business and Resource Center and Lyle Hicks, Chairman, Department of Recreation, Sport and Tourism, University of St. Francis
Chair: Lyle Hicks, University of St. Francis
Learning to write effectively and with influence are critical skills required for successful communication. This workshop will provide tips on how to improve your skills when writing memos, e-mails, proposals, white papers, reports and letters. The focus of this workshop is on the writing process, setting objectives, developing core statements, persuasive writing and providing direction as well as guidelines to follow in creating your own writing style and overcoming writer's block.
Learning Outcomes: Participants will: (1) be able to sequence thoughts, ideas and structure in a point-form; (2) learn how to write using key words and descriptions to convey the main idea of sentences and paragraphs and be able to emphasize key points and present easy-to-follow arguments; (3) be able to write using active and passive voice effectively as well as how to use transitional words to connect ideas and improve the flow of concepts and points of emphasis.

27 (IPRA)
The Secrets of Marketing and Selling Yourself
Presenter(s): Scott Chovanec, President, Scott Chovanec and Associates
Chair: Mark Badasch, Collinsville Area Recreation District
Preparing yourself in a professional manner is a skill that takes time and experience to hone to perfection. However, few are ever taught the techniques that separate the good from the excellent in terms of advancing professionally and winning an offer. Learn beyond the basics and gain the secrets to successful personality marketing that has proven results. Guaranteed -- this highly interactive workshop contains information you have never heard before! If you're interested in advancement at any level then do not miss this one!
Learning Outcomes: Participants will: (1) understand and be able to articulate their features, benefits and cash value to a company; (2) learn how to use appropriate action, leadership and/or results oriented vocabulary to get what they really want; (3) develop an individual interviewing process based on their accomplishments and the situations, actions and results that structured these accomplishments.

28 (IPRA)
Improving Operational Effectiveness
Presenter(s): Barbara Heller, PROS Consulting, LLC
Chair: Sheila Mulvey-Tatoris, IPRA
This workshop explores seven key areas of building operational effectiveness and outlines tactics for building success. How are you performing as an agency and how can you do better? Find out how by implementing a working model of operational effectiveness.
Learning Outcomes: Participants will: (1) discuss and develop strategies to support operational effectiveness and drive innovation; (2) develop a list of measures to analyze organizational performance.

104 (IAPD)
Master Planning 101 and Beyond
Presenter(s): Dennis Ulrey, Comprehensive Planner, Brusseau Design Group
Chair: Ray Morrill, Wheaton Park District
Comprehensive park and recreation master plans are documents that guide an agency's long-term strategies for park and facility development. Viewed as necessary planning tools they can also become cumbersome. Filled with facts, interesting but irrelevant history, and data unrelated to final recommendations, they can be voluminous reports stuffed with details when the focus should be on the end goal. This workshop explains the planning process and how master plans can have a targeted purpose focused on the end... which is where everyone wants to go.
Learning Outcomes: Participants will: (1) learn the steps in the planning process, which narrows the focus and creates a useable document; (2) learn how to customize plans and make them relevant to their community.

124 (IAPD)
Board Development: Building a Stronger Leadership Team
Presenter(s): Jacqueline Gilbert, Board Development Practice Leader, Executive Services Corps of Chicago
Chair: George Longmeyer, Schaumburg Park District
A team of Executive Service Corps consultants will demonstrate how board development can positively increase the involvement and leadership/governance skills of park district commissioners and board members in fulfilling their roles and working with park district staff. Topics to be covered include: assessing roles and responsibilities; defining issues; addressing conflicts; formulating solution-driven action plans. Breakout sessions will provide an opportunity for participants to discuss their unique situations and gain insight from experienced consultants.
Learning Outcomes: Participants will: (1) learn the qualities and characteristics of good board management and how to utilize tools and methods that can define and empower opportunities for increased participation and coordination; (2) develop a greater understanding of strengthening board operations, maintaining and/or improving board/staff relations and clarifying roles and responsibilities. Participants will leave with new information, ideas and materials to take back to their agencies to enhance their work with commissioners and board members.

127 (IAPD)
Green Infrastructure to Fight Climate Change in Illinois
Presenter(s): Danielle Green, Native Plants Lead and Bob Newport, Green Infrastruture Lead, U.S. Environmental Protection Agency; Nick Schmal, Ecology Program Lead, U.S. Forest Service
Chair: Judy Beck, Glenview Park District
Planting the correct species can help sequester greenhouse gas releases while green infrastructure can help manage heat island effects and more intense storms.
Learning Outcomes: Participants will: (1) learn about green infrastructure components and how each helps fight greenhouse gas releases and manage intense storms; (2) learn about awards for native plantings through U.S. EPA plus the U.S. Forest Service's "urban connections" to sequester carbon, control invasive species and get more kids into the woods.

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226 (PARKS)
Perennial Garden Maintenance: Basics and Beyond
Presenter(s): Janet Macunovich, Professional Gardener, Michigan School of Gardening
Chair: Madeline Kelly, Oak Lawn Park District
This workshop will be an intensive look at the basic skills needed to care for perennial plants in gardens and landscapes. It will also include a planning calendar plus guidelines for masters to care for specific plants, managing when recommended maintenance schedules can't be followed and renovating older beds.
Learning Outcomes: Participants will: (1) be able to list basic skills needed to manage a landscape garden's care; (2) recognize signs of a landscape area in need of renovation and describe an effective procedure for implementing the renovation.

406 (REC)
Gymnastics Programs for Tots and Adults
Presenter(s): Dawn Gaines, Gymnastics Instructor/Coach and Jo Witucki, Recreation Supervisor, Bloomingdale Park District
Chair: Gina Byrnes, Oak Forest Park District
Gymnastics can be a vital force and easily implemented in any recreation facility. Learn to begin or improve a gymnastics program for adults and tots using simple equipment in creative layouts. Learn and do fun, developmental activities that can easily be passed on to instructors. Equipment use, class plans and progressions and theme ideas will be presented. Budgets will be outlined. Hiring and training instructors will be discussed. Enthusiasm will be contagious!
Learning Outcomes: Participants will: (1) be able to begin or improve a gymnastics program for adults and tots; (2) be able to effectively hire and train gymnastics instructors.

413 (REC)
What is CCAP? The IDHS Child Care Assistance Program
Presenter(s): Michael Garner-Jones, Training Supervisor, Illinois Child Care Assistance Program (CCAP)
Chair: Tonia Zens, Bourbonnais Township Park District
This workshop will provide an overview of the state program that offers low-income families, working towards self-sufficiency, assistance with paying for their child care expenses. Emphasis will be placed on how parents and child care providers can access the program, how to bill for services and other issues that may occur when serving the families participating in this program.
Learning Outcomes: Participants will: (1) receive an overview of this state program; (2) learn how to access the program and how to bill for services.

608 (FM)
Concession In-House: You Make the Money
Presenter(s): Mike Holtzman, Owner, Profitable Foods
Chair: Laura Gallagher, Park District of La Grange
Having in-house concessions can be successful and profitable. Mike Holtzman will discuss strategies for doing so by examining product, pricing, equipment, vendors and aesthetics.
Learning Outcomes: Participants will: (1) learn aspects of running in-house concessions operations; (2) learn how to make in-house concessions successful and profitable.

615 (FM)
How to Bake a Referendum
Presenter(s): Panel of Experts
Chair: Jason Myers, Lombard Park District
What are the ingredients? How do you cook it up? How do you sell it? Join a fun, interactive group as they show you different ingredients, cooking techniques and marketing of a referendum, from the viewpoints of staff, board member, architect and resident.
Learning Outcomes: Participants will: (1) discuss where to start, who/what are the ingredients, timelines, architects, marketing and more needed to make a referendum more successful; (2) receive "real" hands-on marketing ideas used on three recent successful referendums.

1005 (EMS)
Next Step Promotions for Park District Special Events
Presenter(s): Timothy Morgan, Allstyle Merchandising
Chair: Lonette Hall, Dolton Park District
This interactive workshop will take a close look at strategically planning and executing successful events.
Learning Outcomes: Participants will: (1) develop a list of free marketing agencies; (2) correctly mapping out large events, from start to finish.

1012 (EMS)
Developing Your Own Vision and Personal Strategic Plan
Presenter(s): Dean Eitel, Assistant Director, DePaul University
Chair: Lonette Hall, Dolton Park District
We are constantly helping others - adult and children patrons, volunteers, peers, vendors, organizations and others - as we perform our daily roles. This workshop will help participants develop their own personal strategic plan to balance work and life. Participants will be able to determine and analyze the important stakeholders in their lives, evaluate their personal strengths, limitations and motivations. Based on this, each participant identifies his/her personal challenges that must be met in life and career, develop their own future vision to maintain this balance between work and life and overcome the barriers or obstacles to attaining it. Realistic techniques, including determining the participant's own career direction will be covered. Every participant will have a way to keep connected to their plan.
Learning Outcomes: Participants will: (1) understand their life and career goals more clearly while uncovering their strengths; (2) identify the career stage they're in, what it means and what their next steps should be; (3) select the best person to best assist with focusing on a work-life balance and develop a personal action plan.

32   I l l i n o i s   P a r k s   &   R e c r e a t i o n   www.ILipra.org

Opening General Session with Sam Glenn Friday, January 30, 2009 11:15 AM- 12:00 PM Location: Grand Ballroom Meet Sam Glenn, The Authority on Attitude™! It was a little more than a decade ago, when Sam Glenn found himself riddled with a series of failures, broke, depressed and getting by working nights as janitor. For almost two years, he didn't have a home, so he slept on the borrowed floor space of friends and family. In 1995, Sam took ownership of a successful company that his grandfather had run for more than 30 years. It seemed like a lucky break, until the warehouse that stored and assembled his products burned to the ground. Just about everything Sam owned went up in flames. No longer able to pay his bills, he took a night job delivering newspapers and eventually as a janitor. Depression seemed to grab the best of Sam, until he made an amazing discovery... a discovery of purpose and passion that has established him as the leading Authority on Attitude™. "One lesson I learned early on is that when you doubt yourself, you defeat yourself. I had failed big and lost everything. When you fail big, you experience fear, indecision and doubt. I was down and out in my attitude. But, one day a friend invited me to a cup of coffee and said to me these unforgettable words, "Sam, you don't have a hard knock life problem, you have an attitude problem." "He was right. I needed to change my outlook. His words put a huge Kick in my Attitude! It got me back on track with my life. We should never underestimate the power and role our attitude plavs in our personal and professional life." Things are much different for Sam today, as you will learn. He is the author of 16 books, has the largest Attitude Networking Group in the world on FaceBook, is the founder of Everything Attitude.com and a National Magazine, Attitude Digest, which helps keep our attitude strong and effective in work, relationships and life. You can expect to gain some valuable insights into your attitude and a rekindled enthusiasm for life. Sam will take the subject of "Attitude" and make it slightly more interesting and A.D.D. friendly. Sam's message, A Kick in the Attitude, is based on his best-selling book. It will recharge your batteries, outlook and enthusiasm. This session will offer valuable insights that will get you the results you want personally and professionally. Plus, it also just happens to be down right hilarious!

Friday Conference Workshops
2:45 pm - 4:45 pm
All conference workshops awards 0.2 CEUs, pending approval.

30 (IPRA)
What are Your Core Services? Using the Pyramid Methodology
Presenter(s): Teresa Penbrooke, President and Founder, GreenPlay, LLC
Chair: Matt Barber, IPRA
Are you using the Pyramid Methodology to make tough decisions? Other agencies around the country are — because it works. It's not a product or something you buy — it's a tool and a process you use to define your core services, consensus on agency values and to move forward more easily. The Pyramid Methodology is used to help describe the level of community benefits that your programs, facilities and lands provide and to articulate your mission. Learn how to use the method to determine what your resource allocation, prices, cost recovery and focus areas should be. Knowing which program and facilities should receive more funding and how to prioritize helps you get things done.
Learning Outcomes: Participants will: (1) discover ways to shift resources and subsidy to where they're most appropriately needed and understand how this affects cost recovery and the expectations of your community; (2) identify the structure and uses of the Pyramid Methodology; (3) learn how to create a comprehensive cost recovery, resource allocation and pricing philosophies based on mission.

39 (IPRA)
Professional Certification: It's Your Choice
Presenter(s): Panel of Experts
Chair: Mike Clark, Batavia Park District
Learn about the benefits of being certified and what certification is all about. Find out what it takes to become certified and how to maintain your certification.
Learning Outcomes: Participants will: (1) Learn the history of professional certification and the development of criteria used for the certification process; (2) Gain an understanding of the exam process and certification maintenance.

43 (IPRA)
Emergency Operations: Planning for Community Events
Presenter(s): Joe Cluchey, Fire Chief, South Elgin Fire District; Jim Reuter, Director, South Elgin Parks and Recreation
Chair: Kim Wascher, South Elgin Parks and Recreation
The Village of South Elgin and the South Elgin Fire Protection District have been incorporating the major concepts and principals of the National Incident Management System as a key component to emergency planning. They have quickly found this planning model provides an excellent tool to adequately prepare for routine events along with the added benefit of being better prepared for emergencies. This workshop is intended to share the lessons learned and to identify the steps that participants can initiate for their local events.
Learning Outcomes: Participants will: (1) state the advantages for developing an emergency operations plan for community events; (2) identify components of an emergency operations plan.

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117 (IAPD)
20 Provisions of the Park Code You Maybe Don't Know, But Should!
Presenter(s): Robert Bush, Attorney, Ancel, Glink, Diamond, Bush, DiCianni and Krafthefer, P.C.
Chair: Jerri-Lynn Kleina, Alsip Park District
Participants will be educated on sections of the park district code that they need to know to prevent issues from becoming a negative impact on their agency. Proper use of the code leads to greater success.
Learning Outcomes: Participants will: (1) be better educated on the Illinois Park District Code and its impact on park district operations and management.

120 (IAPD)
Make Your Levy, Budget and Appropriation Ordinances Maximize Your Financial Goals
Presenter(s): Robert Porter, Director of Special Projects and Adam B. Simon, Esq., Attorney, Ancel, Glink, Diamond, Bush, DiCianni and Krafthefer, PC.
Chair: George Longmeyer, Schaumburg Park District
Participants will learn the procedures for their levy and budget/appropriation ordinances.
Learning Outcomes: Participants will: (1) gain an understanding on how the levy interacts with the appropriation ordinance; (2) learn the tricks and tips in producing a levy ordinance with less tax objections to it thus saving defense dollars; (3) learn how to zipper their funds with the levy ordinance for maximum collections for agency agenda; (4) gain skills on how to reduce estimating errors in their appropriation ordinance; (5) learn how to insure the maximum collection on their levy by a simple technique; (6) learn to use team work in making their fiscal system work.

219 (PARKS)
Nature in Play: Integrating Natural Resources into Parks
Presenter(s): Juli Crane, Director of Environmental Studies and Kevin Jury, Assistant Director of Environmental Studies, Planning Resources, Inc., Robert Sperl, Director of Planning, Wheaton Park District
Chair: Robert Sperl, Wheaton Park District
This workshop will inform participants about how to turn negatives or areas not suitable for active play into amenities and attractions of park facilities.
Learning Outcomes: Participants will: (1) gain valuable insight into recognizing what options they have if they have sites with natural areas on them; (2) learn the basic rules attached to environmentally sensitive areas on park sites.

313 (A&F)
Breaking Through the Glass Ceiling Without Using a Sledgehammer
Presenter(s): Panel of Experts
Chair: Cheryl Crisman, Plainfield Park District
Do you believe that glass ceilings still exist for female park and recreation professionals? While some say no, many others believe the ceiling is actually made of concrete! Building on the Glass Ceiling workshop that was offered at the 2008 IAPD/IPRA Soaring to New Heights Conference, our distinguished panel of female park and recreation professionals will lead us on a deeper exploration of the many, yet varied, career paths to success that exist in our field. In addition, we'll discuss the challenges and obstacles that face every successful female executive, examine how to recognize and create your own opportunities for advancement and explore the important role that mentoring can play in advancing one's career.
Learning Outcomes: Participants will: (1) explore potential career paths for advancement in the field of parks and recreation; (2) understand the important role mentors can play in guiding and shaping one's professional growth and development.

315 (A&F)
Death by Documentation: A Series of Unfortunate Events
Presenter(s): Steve Kleinman, General Counsel, PDRMA
Chair: Ginny Bateman, Oswegoland Park District
Documentation can be the most important evidence in the defense or prosecution of a lawsuit. Information contained in the documentation is the lifeblood of most lawsuits. Documentation reflects on your professionalism and impacts your reputation. From blogging to formal reports, this workshop will reveal "how" and "why" your choice of words is often the difference between winning or losing in both the court of law and the court of public opinion. Participants will gain invaluable insights, perspective and tips on constructive and destructive documentation.
Learning Outcomes: Participants will: (1) learn the significance and impact of documentation on potential general liability and employment practices; (2) learn why critical decisions, discussion, representations and agreements should be reduced to writing and the potential conflict and consequences when the choice of words are less than professional or accurate.

505 (TR)
How the Characteristics of Autism Shape Challenging Behavior
Presenter(s): Todd Streff, Board Certified Behavior Analyst, Great Strides Behavioral Consulting, Inc.
Chair: Tami Pareti, Tri County SRA
There are many misconceptions about participants with autism and this workshop will present some basic clarifying information regarding the diagnosis and treatment alternatives. Information will be provided on how autism is different from other disabilities. Answers for why participants act out and how to prevent problem behavior through proactive and reactive behavioral strategies will be provided. New strategies that focus on positive based behavioral approaches will be discussed.
Learning Outcomes: Participants will: (1) understand the individual characteristics, needs and supports related to individuals with autism; (2) learn practical solutions for providers and family members who work with people on the autism spectrum and how to choose effective proactive and reactive behavioral strategies to address challenging behaviors.

619 (FM)
Nature Centers: Promoting Environmental Education and Stewardship
Presenter(s): Tom LaLonde, Principal, Williams Architects, Ltd.; Pam Otto, Manager of Nature Programs and Interpretive Services, St. Charles Park District
Chair: Tom Bower, Winfield Park District
A natural area in your community has been designed and preserved. To underscore its importance and impart information about its origins, habitat and care, your agency might consider building a nature center for visitors. What characteristics should an effective nature center have and how do you plan one? Hear about implementations and guidelines for assembling a team that can address building configuration, exhibits and operations.

34   I l l i n o i s   P a r k s   &   R e c r e a t i o n   www.ILipra.org

Learning Outcomes: Participants will: (1) gain a greater understanding of the conditions under which building a nature center makes sense and what types of facilities lend themselves to this application; (2) learn what characteristics contribute to creating an effective learning environment through a nature center.

908 (CM)
Re-Creation and Design
Presenter(s): Marlon Rodas, Marketing Manager, Round Lake Area Park District
Chair: Jill Hastings, Wauconda Park District
Are you an experienced graphic artist or marketing professional looking to put a little POP back into your design? Maybe you've heard rumors of mysterious "shortcuts" that can cut your design time in half. The rumors are TRUE! In this workshop, you'll learn the ins and outs of Adobe Photoshop, Illustrator and InDesign so you can create fresh, sophisticated designs in half the time! Not an experienced designer? Check out Session #907 Graphic Design 101: Clipping Out the Clip Art.
Learning Outcomes: Participants will: (1) become more comfortable using the Adobe Creative Suite programs by learning shortcuts and tricks that will increase creativity and cut design time; (2) learn to let go of the design "intimidation factor" by learning techniques that will produce eye-popping, cutting-edge visuals.

1008 (EMS)
The Importance of Instructor Certification
Presenter(s): Darren Hudson, Staff Instructor, Kyoshi John Venson, 8th Degree Black Belt/Chief Instructor and Renshi Reginald Venson, 5th Degree Black Belt/Senior Staff Instructor, Just for Kicks
Chair: Lonette Hall, Dolton Park District
To have a successful, safe and productive program activity, it is always best to have instructors who are certified, well-trained and systematic. This workshop will examine, in detail, the significance of instructor certification.
Learning Outcomes: Participants will: (1) learn the importance of having certified instructors for successful program activities; (2) learn how to seek certified instructors and/or get proper training and certification for current instructors.

1009 (EMS)
Need More Revenue? Expand Your Customer Base
Presenter(s): Elizabeth Stearns, Assistant Director, Waukegan Public Library
Chair: Gail Ito, Chicago State University
Expand your customer base by embracing non-traditional markets. To increase their revenues, the Waukegan Public Library developed a successful outreach plan to the Latino community. This allowed them to serve more of their diverse residents. This workshop will provide successful real world examples of community outreach, programs and structured brainstorming on how to apply these principles to your agency.
Learning Outcomes: Participants will: (1) learn how to increase revenues by increasing participation of diverse community members while continuing to serve traditional participants; (2) understand the "culture codes" and how they apply to park and recreation agencies.

www.ILparks.org    S e p t e m b e r  /  O c t o b e r  2008   35

SATURDAY CONFERENCE SESSIONS

10:30 am - 11:45 am

12:30 pm - 1:45 pm

2:00 pm - 3:15 pm

ALL CONFERENCE SESSIONS AWARD 0.1 CEUs, PENDING APPROVAL DESCRIPTIONS OF THESE SESSIONS WILL APPEAR IN THE CONFERENCE GUIDE IN THE JANUARY/FEBRUARY ISSUE OF ILLINOIS PARKS & RECREATION Magazine.

SATURDAY CONFERENCE WORKSHOPS
10:15 am - 12:15 pm
All conference workshops award 0.2 CEUs, pending approval.

24 (IPRA)
Selecting the Right Planning Approach to Get the Job Done
Presenter(s): David Emanuelson, President, Strategic Management Alliance, LLC; Tod Stanton, President, Design Perspectives
Chair: Tod Stanton, Design Perspectives
The types of planning documents available to parks and recreation professionals today can be extremely helpful in the decision-making process for the agency. This workshop will focus on choosing the right level of planning effort to accomplish the goals and objectives surrounding the initiative. Samples of each planning approach (strategic plans, needs assessments, feasibility studies, comprehensive park and recreation master plans, etc.) will be reviewed and discussed by the audience.
Learning Outcomes: Participants will: (1) learn the different types of planning approaches; (2) gain detailed information about how to best use the different planning strategies for improved confidence in decision making.

33 (IPRA)
Building Healthy Communities with Level of Service Analysis
Presenter(s): Teresa Penbrooke, President and Founder, GreenPlay, LLC
Chair: Teresa Penbrooke, GreenPlay, LLC Are your neighborhoods receiving equitable services? Can they walk to your parks, centers and trails? How many facilities do you need? These questions are often difficult to answer with traditional capacities analysis methods for measuring level of service (LOS). Composite-values analysis advances now being used nationally to measure not only quantities of our offerings, but also quality, location, relationship to population density and barriers to access. This workshop will give an overview of updated inventory and facilities service analysis. NOTE: This is NOT a workshop on "customer service", but on using technology to measure the LOS provided by your parks, trails and centers to better plan your capital, operational and maintenance improvements.
Learning Outcomes: Participants will: (1) learn about the most current research and trends related to public parks, recreation and

36   I l l i n o i s   P a r k s   &   R e c r e a t i o n   www.ILipra.org

their role in health; (2) gain further understanding and tools related to the role agencies play in developing and partnering to increase community fitness and wellness; (3) identify a methodology that measures level of service for distribution, walkability, access and availability of facilities, lands and trails that can promote public health.

42 (IPRA)
Empty Suit or Contributing Professional: Demystifying the Plethora of Corporatespeak Infecting Parks and Recreation
Presenter(s): Paul Amundsen, Principal, Paul W. Amundsen, Inc.; Matt Barber, Research and Resources Manager and Mike Selep, Professional Services Director, IPRA
Chair: Bill Wald, IPRA
This human capital development workshop will focus on maximizing communication techniques that will facilitate turbo-charging career advancement opportunities for today's paradigm shift toward a synergistic workforce that must produce in a cross-functional, information-based environment that proactively utilizes emerging technologies to deliver broad-based, results-driven, value-added customer service that is imperative to meet the ever-expanding, needs-oriented, culturally-diverse population.
Learning Outcomes: Participants will: (1) discover the prevalence of blamestorming and bobbleheading in today's workforce and its detriment to the holistic development of a functional and integrated work environment; (2) experience face-to-face as well as cutting edge communication techniques imperative to achieve high-level success within dynamic, high-powered, future-forward organizations; (3) be provided a key that will allow them to sift through all of this invasive and troublesome malarkey and discover what people are really looking for in today's workplace.

125 (IAPD)
Managing the Health of Your Community: Not My Job, Is It?
Presenter(s): LoriKay Paden, Community and Education Services Coordinator and Dr. Laura Payne, Associate Professor, University of Illinois
Chair: Chris Gentes, Round Lake Area Park District
Yes, healthy living, wellness and play are part of your job! As we hear on a regular basis, obesity and chronic disease are major public health issues for children and adults alike. What can we do to change the future? It is time to understand how valuable parks and recreation is to many aspects of health. Gain information on how to implement programs, develop partnerships, find funding and share resources to change the lives of the members of your community and your employees.
Learning Outcomes: Participants will: (1) understand the value of parks and recreation in health and wellness management and identify interdisciplinary partners to improve community health and related programming; (2) obtain informational and funding resources.

131 (IAPD)
Open Meetings and Freedom of Information Acts
Presenter(s): Robert Bush, Attorney, Ancel, Glink, Diamond, Bush, DiCianni and Krafthefer, PC.
Chair: Jack Schmerer, Buffalo Grove Park District
Participants will learn to comply with the Open Meetings Act including electronic applications. Participants will also learn to comply with the Freedom of Information Act including tips and tricks.
Learning Outcomes: Participants will: (1) learn compliance with the Open Meetings Act and the Freedom of Information Act; (2) master staying out of trouble and complying with the Open Meetings Act. Participants will be presented with various scenarios and understand what can and cannot be done.

132 (IAPD)
Boardmanship: Want to be a Better Board Member?
Presenter(s): Nancy Sylvester, Professional Registered Parliamentarian, Author and Speaker
Chair: Barbara Daudelin, Round Lake Area Park District
In this country we treat boardsmanship very similar to the way we treat parenting: we assume if you know how to become one, you know how to be a good one. Not so! Actually, the very skills that probably helped you become selected to be on the board are the very skills that will prevent you from becoming a great board member. Nancy Sylvester, a Training Specialist focusing on Board Training, can help your agency by training you on conducting better board meetings, understanding the responsibility of the board membership, including the fiduciary responsibility, understanding the appropriate relationship between the board and the staff and working as an effective board team.
Learning Outcomes: Participants will: (1) understand the basics of boardmanship -- the board exists to represent the ownership and vision of an agency, what authority the board has as a group and rules the board must follow - just to name a few; (2) have a clear understanding of the relationship between board governance and parliamentary procedure.

211 (PARKS)
Your New Athletic Field: The Path from Concept to Reality
Presenter(s): Theresa Brayer, Turf Grass Agronomist, H&K Sportsfields; Raechal Volkening, Volkening Consulting, Inc.; Paul Zwaska, Beacon Athletics
Chair: Bill Donnell, Fox Valley Park District
This workshop will walk participants through the process of planning and executing an athletic field renovation or design project. Topics will include planning and budgeting, selecting your design team, designing for safety and working with specs and drawings. Athletic field soil and material options will also be explained. Finally, the construction and grow-in phase will be addressed.
Learning Outcomes: Participants will: (1) leave the workshop better able to make informed decisions regarding planning, design and construction of their next athletic field project; (2) learn how to select a qualified design team and budgeting the basics in athletic field renovation.

307 (A&F)
Budgeting Challenges in a Revenue-Capped Environment
Presenter(s): Elliott Becker, Finance Director, Wheeling Park District; Kathryn Booth, Retired Finance Director, Village of Bartlett; Rita Trainor, Finance Director, Wheaton Park District
Chair: Steve Karoliussen, Bartlett Park District
This workshop will include a discussion of financial policies, expenditure projection techniques and inspiring budget presentations.
Learning Outcomes: Participants will: (1) learn to integrate financial policies; (2) learn to prepare interesting and informative budget presentations.

www.ILparks.org    S e p t e m b e r  /  O c t o b e r  2008   37

409 (REC)
Event Architect: Generating Ideas Like Never Before
Presenter(s): Denise Mytko, Program Supervisor of Education, City of Lake Forest
Chair: Rebecca Korzyniewski, Gurnee Park District
This workshop is designed for those special event planners looking for a jump start in idea generation. Participants will gain tools and knowledge to transform their "special events" into "incredible experiences."
Learning Outcomes: Participants will: (1) gain a higher level of understanding of their events and their agency's potential through a comparison of several different industries; (2) design an original framework for generating ideas specific to their agency and target market.

416 (REC)
Older Americans and the Americans with Disabilities Act: Inclusion Tips and Techniques
Presenter(s): John McGovern, President, Recreation Accessibility Consultants LLC
Chair: Kelly LaMore, Bourbannais Township Park District
The complex Americans with Disabilities Act (ADA) has been implemented by park districts and SRAs across Illinois... for children. However, few agencies have applied the principles of inclusion, reasonable modification and undue burden to public recreation program for older adults. This workshop will review inclusion dos and don'ts and will discuss strategies for the application of the ADA to senior programs. We will discuss tours, drop-ins, scheduled classes, facility design issues, transportation and more. We will also discuss the type of employee needed to coordinate compliance with the ADA and where to find those employees.
Learning Outcomes: Participants will: (1) review inclusion dos and don'ts; (2) discuss strategies for the application of the ADA to senior programs.

504 (TR)
Common Errors When Teaching Individuals with Disabilities
Presenter(s): Todd Streff, Board Certified Behavior Analyst, Great Strides Behavioral Consulting, Inc.
Chair: Tami Pareti, Tri County SRA
This workshop is for individuals who want to develop new skills for identifying and correcting common teaching errors that are made when educating individuals with disabilities. It will focus on common errors associated with treating behavior problems, developing and delivering individualized curriculum and prompting individuals to be successful. When attempting to decrease behavior problems we need to consider our use of reinforcers, replacement skills we are trying to teach and the purpose of the individual's behavior. As we establish or refine the skills/curriculum we are teaching these individuals we need to be certain that the necessary foundation skills are present and that there are enough teaching opportunities for the individual to learn the new skill. Are we utilizing prompts correctly when teaching these new skills in order to keep the individual successful during teaching opportunities?
Learning Outcomes: Participants will: (1) learn strategies for assessing behavior problems and factors that impact other behaviors; (2) learn factors that impact the ability to more efficiently and effectively teach individuals new skills; participants will also gain knowledge on how to prompt individuals to be successful during teaching opportunities or daily life activities.

506 (TR)
Training Your New or Current Staff Effective Behavior Management Techniques and Strategies
Presenter(s): Teresa Montemayor, E/BD Special Education Teacher, Midlothian School District #143
Chair: Ryan Cortez, SWSRA
Do you have the resources to train your new or current staff effective behavior management techniques yourself? How long and how often should special recreation and leisure professionals (full- or part-time) be trained? These questions and more will be answered through an interactive presentation on current practices and new trends. Participants will learn techniques and strategies in which all staff should be proficient as well as how to evaluate when staff need more training... or even a refresher. Participants will also leave with information and resources to utilize in developing trainings for their specific staff needs.
Learning Outcomes: Participants will: (1) develop a training model specifically for behavior management for new and current staff members; (2) learn techniques and how to evaluate the efficiency of skills taught when used in programs.

618 (FM)
Input to Incarnation: Incorporating Community Preferences into Recreational Complex Design
Presenter(s): Gregg Calpino, Principal, JJR, Inc.; Tom Poulos, Principal, Williams Architects, Ltd.
Chair: Mike Toohey, Lisle Park District
Getting community buy-in to a concept and determining and prioritizing facility components is key in getting a community recreational complex off the ground. Applying a methodology for gleaning public input, drawing conclusions and ranking preferences accordingly can assist in the exercise to determine a realistic project scope.
Learning Outcomes: Participants will: (1) gain new insights into approaches to determine community "wants" and "needs" as they apply to delineating facility spaces in a planned recreation complex design; (2) be presented with an overview of a range of recreation complex features and amenities that might be considered for and by their agency constituencies.

634 (FM)
Instant Aquatic Planning: Just Add Water
Presenter(s): Doug Holzrichter, President, PHN Architects; Rich Klarck, Aquatic Engineer, Aquatic Excellence
Chair: Heidi Lapin, Roselle Park District
The days of the rectangular swimming pool are long gone. Today's aquatic facilities are less "swimming hole" and more "amusement park" complete with tropical or historical themes and multiple attractions to keep patrons not only staying longer, but also coming back for more. Whether you're looking to upgrade an existing facility with more of the thrills and chills today's patrons want or are looking to build new, this workshop can offer insights into all the particulars, from the basic questions of budget, size and site to all the amenities you might want to include. Also to be covered are the latest in the all-important "wow" factors including spray grounds, tot pools, lazy rivers, diving boards, deep-water fun and other attractions.
Learning Outcomes: Participants will: (1) be introduced to most of the major topics that need to be discussed in planning for an aquatic facility; (2) have a greater level of comfort while working with an architect and more confidence that the planning is on target.

38   I l l i n o i s   P a r k s   &   R e c r e a t i o n   www.ILipra.org

1006 (EMS)
Effectively Communicating with Your Park District Staff
Presenter(s): Lucius Black, Jr., CEO, Resources & Linkages, Ltd.
Chair: Lonette Hall, Dolton Park District
The purpose is to examine some of the essential qualities for 21st century leadership and its shifting paradigms. Participants will gain new knowledge and skills and will also develop a personal leadership development plan.
Learning Outcomes: Participants will: (1) create a shared understanding about agency leadership; (2) develop new knowledge and skills that will enhance the ability to lead effectively.

SATURDAY CONFERENCE WORKSHOPS
1:00 pm - 3:00 pm
All conference workshops award 0.2 CEUs, pending approval.

14 (IPRA)
The Art of Creating Unforgettable Leisure Experiences and Places
Presenter(s): Jamie Sabbach, Senior Project Consultant, GreenPlay, LLC
Chair: Sarah Holcombe, NISRA
"Experience and Place"... a simple, time-honored way of making choices and conducting business in the world of parks and recreation... or is it? This basic principle drives how many cities and businesses across the globe make decisions, yet as much as it can impact our field we ignore its power. You will be introduced to a unique, seldom-used approach that can affect activity and event planning and facility and parkland development, all the while keeping in mind the publics we serve. The goal is to ensure that you walk away with the desire and insights to create "destinations of choice."
Learning Outcomes: Participants will: (1) hear, discuss and process today's trends and issues and their impacts on the provision of parks and recreation services - specifically, "how do these trends shift our thinking relative to what we do and how we do it today?"; (2) hear, discuss and process the foundations of the "leisure experience" (the anticipation, participation and reflection phases) and its impacts on users; (3) apply a "Creating an Unforgettable Leisure Experience" exercise. This exercise will initiate creative energies and processes that will encourage staff to think first about the user's experience, subsequently establishing exceptional service standards.

37 (IPRA)
Fundraising or Interest Raising? Developing a Major Gift Culture in Your Agency
Presenter(s): Bruce Berglund, President, Triangle2 Resource Development Group; Susan Taylor, President, MaGIC, Inc.
Chair: Mike Selep, IPRA
This workshop will explore how you can find and cultivate hidden major gift prospects that are already involved in your programs. The workshop will focus first on the value of prospect screening - finding those hidden diamonds (prospects) in your agency haystack. Next we will discuss how to narrow your focus to a Top 20 prospect list and how to further engage and grow their interest. Lastly, a discussion and Question and Answer session will be facilitated among park district and special recreation agencies that have participated in a pilot project. We will discuss their results and insights regarding building a major gift culture through individual cultivation and engagement.
Learning Outcomes: Participants will: (1) understand the value and limitations of prospect screening; (2) understand how to focus their cultivation and interest raising efforts to a Top 20 list of major gift prospects; (3) gain a renewed interest in the value of individual major gift cultivation and how it can provide a new source of revenue and community engagement.

www.ILparks.org    S e p t e m b e r  /  O c t o b e r  2008   39

40 (IPRA)
Remember What You Know
Presenter(s): Panel of Experts
Chair: Matt Barber, IPRA
This refresher course will help participants review key areas of parks and recreation as they relate to the national certification examination. Speakers will address information in the following areas: leisure administration, therapeutic recreation, parks and natural resources, and recreation programming.
Learning Outcomes: Participants will: (1) learn how to prepare to take and pass the national certification exam for parks and recreation professionals; (2) learn about the make-up of the certification exam and the four areas it covers.

106 (IAPD)
Projecting What FUTURE Residents Will Want in Parks and Recreation
Presenter(s): Chris Brewer, Principal and Dan Martin, Vice President, Economics Research Associates
Chair: George Longmeyer, Schaumburg Park District
This workshop will include a discussion of how changes in technology, household structure, consumer interest, taste and other factors will impact future demand for parks and recreation.
Learning Outcomes: Participants will: (1) gain a richer understanding of key characteristics of their own service areas; (2) learn what their local area profile will demand in parks, recreation services and facilities.

128 (IAPD)
Sustainable Parks Through Green Purchases and Pollution Prevention
Presenter(s): Judy Beck, Lake Michigan Manager, U.S. Environmental Protection Agency; Abby Corso, Green Purchasing Program Director, Delta Institute; Kevin Greene, Pollution Prevention Director, Illinois Environmental Protection Agency
Chair: Dave Brooks, Schaumburg Park District
The Go Green Planning Pro-A Project of the Illinois Green Government Coordinating Council and Lt. Governor Pat Quinn will be presented as well as models of green purchasing currently in use.
Learning Outcomes: Participants will: (1) be provided an overview of the green and sustainable development programs for public agencies sponsored by the State of Illinois; (2) be provided with examples of green purchasing models from the DuPage County Forest Preserve and Grand Rapids, Michigan.

135 (IAPD)
Parliamentary Procedure and Robert's Rules
Presenter(s): Nancy Sylvester, Professional Registered Parliamentarian, Author and Speaker
Chair: Barbara Daudelin, Round Lake Area Park District
Parliamentary Procedure and Robert's Rules made easy and fun! If you are a board member who has ever had something important to say at their monthly board meeting, only to be drowned out by others who know how to take control of the meeting or were just louder - you need to attend this workshop. The presenter Nancy Sylvester has been a practicing professional parliamentarian since 1980. This workshop will cover the aspects of Parliamentary Procedure and Robert's Rules that will help you keep your meetings effective and efficient.
Learning Outcomes: Participants will: (1) have a clear understanding of quorum, agenda, processing a motion, precedence of motions, meaning of votes and script of a motion; (2) understand the special rules for a small board and basic characteristics of a motion.

303 (A&F)
Park District Borrowing for Small Districts
Presenter(s): Linda Matkowski, Managing Director, Senior VP, PMA Securities; Carol Mensinger, Director of Finance and HR, Glencoe Park District; Tim Stratton, Bond Counsel, Ice Miller, LLP
Chair: Denise Will, Olympia Fields Park District
This workshop is designed for small park districts or park districts that are not in the bond market on a frequent basis. Topics to be covered include: how to select a team of advisors and your underwriter or financial advisor; basic borrowing options available to park districts; how to make sure you are getting a good deal; the continuing responsibilities of your district once the bonds are issued.
Learning Outcomes: Participants will: (1) understand the relationships of the various parties in a bond transaction and become familiar with the bond issuance process; (2) become familiar with the primary continuing responsibilities with respect to their bond issue including post-issuance tax compliance and securities disclosure and to whom you must make these continuing disclosures.

309 (A&F)
Comprehensive Planning Process: Completing a Community Profile
Presenter(s): William McKinney, Associate Professor, Department of Recreation, Sport and Tourism, University of Illinois; Michael Mulvaney, Department of Recreation Administration, Eastern Illinois University
Chair: Kathy Bingham, Wilmette Park District
This workshop will describe the seven categories of the Community Profile (geographic, political, demographic, social, economic, government and stakeholders) and identify key questions to consider within each category. Resources, including Web sites and databases, that can assist the agency in collecting the necessary information to complete the Community Profile will be provided.
Learning Outcomes: Participants will: (1) identify the components of a Community Profile and their importance in the planning process; (2) be able to identify how and where to collect the data necessary to complete a Community Profile for your community.

410 (REC)
My Park District is Being Run by a 17-Year Old! (Formerly Arts and Events Session)
Presenter(s): Denise Mytko, Program Supervisor of Education, City of Lake Forest; Beth Waller, Cultural Arts Supervisor, Schaumburg Park District
Chair: Kim Wallace, Fox Valley Park District
Part-time employees play one of the most important roles in our park districts and recreation departments. They are often times the first line of contact for our residents, the leaders of specific program planning and implementation, as well as a key component of effective employee buy in and productivity. In this workshop, we will explore the often underemphasized role that a supervisor has to best serve their part-time employee as a learning and development resource, as well as how to ensure a reciprocal effort towards program improvement by using appropriate strategies to better understand individual employee interests and abilities. This workshop will introduce training and intrapersonal skills for the supervisor, as well as tools and ideas to create relationships and standards designed to best fit the needs of a unified, progressive organization.
Learning Outcomes: Participants will: (1) better understand and objectively view the effectiveness of bi-level professional relationships; (2) acquire specific training tools to give newly hired employees the resources needed for success on the job; (3) develop their observation and intrapersonal skills to set and maintain a high standard of organizational productivity.

40   I l l i n o i s   P a r k s   &   R e c r e a t i o n   www.ILipra.org

412 (REC)
Community Development, Parks and Recreation: Current Practices and Recommendations
Presenter(s): Stephen Anderson, Professor and Associate Dean, Barry University; Cari Autry, Assistant Professor, Arizona State University; Sydney Sklar, Assistant Professor, University of St. Francis
Chair: Nicole Jenkins, Bourbonnais Township Park District
Professionals agree recreation and parks can be a major player in community development. Agency heads from Illinois, Arizona and Florida were surveyed about their agency's role in community development. Find out what they said and plan a strategy as to how we use parks and recreation to build communities in Illinois.
Learning Outcomes: Participants will: (1) be able to apply the definition of community development to parks and recreation; (2) be able to apply the findings and recommendations to parks and recreation in Illinois; (3) describe how Illinois park and recreation agencies can engage in community development.

507 (TR)
Best Behavior Management Techniques and Strategies to Ensure a Fun and Safe Day Camp
Presenter(s): Teresa Montemayor, E/BD Special Education Teacher, Midlothian School District #143
Chair: Ryan Cortez, SWSRA
Learn behavior management techniques and strategies to utilize in developing a fun and safe day camp. Techniques to employ in sports camps, special recreation camps and others will be discussed as well as why there is no one "miracle cure." Participants will learn how to best choose and apply techniques and strategies through hands-on and interactive activities.
Learning Outcomes: Participants will: (1) be able to choose and develop a behavior management system that best suits the type and goals of their camp and which also enriches the enjoyment of its participants; (2) learn how creating and maintaining an effective system that fits their camp will ensure the safety of participants and staff.

622 (FM)
Legally Fit
Presenter(s): Rob Bush, Attorney, Ancel, Glink, Diamond, Bush, DiCianni and Krafthefer, PC.
Chair: Tressa Luttrell, Roselle Park District
Take a look at legal issues involving fitness centers including health history questionnaires, guest waivers, health issues, HIPPA and emergency preparedness.
Learning Outcomes: Participants will: (1) gain a better understanding of their legal responsibilities when supervising a fitness center; (2) understand how health questionnaires and PAR-Q forms should be utilized by fitness center staff.

1011 (EMS)
Making Public Spaces Community Space (or The Third Space)
Presenter(s): Elizabeth Stearns, Assistant Director, Waukegan Public Library
Chair: Gail Ito, Chicago State University
Third Spaces are where people go when they are not at home or at work. In the past decade, bookstores and coffee shops became this place in many communities, but the recent economy has changed all that and opened up opportunities for public agencies to reclaim themselves as the community's Third Space.
Learning Outcomes: Participants will: (1) identify various "third spaces" in today's economy; (2) learn strategies for capitalizing on this new opportunity.

www.ILparks.org    S e p t e m b e r  /  O c t o b e r  2008   41

CONFERENCE DATES: Thursday, January 29 - Saturday, January 31, 2009

LOCATIONS: The Hilton Chicago hotel is a landmark downtown pet-friendly property located on the "Cultural Michigan Avenue Mile" and features 1,544 richly appointed guest rooms, full-service business center, fitness facilities (usage fee), indoor pool and diverse dining options. Additional housing is available at the Palmer House Hilton hotel where guests enjoy the close proximity to the Art Institute of Chicago, Grant Park, Millennium Park and Navy Pier and are treated to modern conveniences combined with more than one hundred years of elegance.

• Shuttle service is available departing from the Palmer House Hilton from the Wabash Street entrance on the hour and half hour.
• Shuttle service is available departing from the Hilton Chicago from the 8th Street entrance on the quarter and three quarter hour.

Please complete the following information and mail, call* or fax as soon as possible. You may also make your reservation online.

*When calling to make your reservation, be sure to indicate you are attending the lAPD/IPRA Conference and mention the group code IAP to ensure you receive the discounted room rate.

NOTE: One night's deposit is due with your reservation. This is nonrefundable after December 19, 2008.

CUT-OFF DATE: January 5, 2009. Reservations made after this date may pay a higher hotel rate and are subject to availability.

SUITES: IAPD member agencies or IPRA members interested in reserving a suite must contact Dina Kartch of IPRA first at 630-376-1911 x200. Forty-eight hours after IPRA has given approval, you must contact the Hilton Chicago or the Palmer House directly. Exhibitors interested in reserving a suite must contact Sue Triphahn of IAPD first at 847-496-4449. Forty-eight hours after IAPD has given approval, you must contact the Hilton Chicago or the Palmer House directly.

*When calling to make your reservation, be sure to indicate you are attending the lAPD/IPRA Conference and mention the group code IAP to ensure you receive the discounted room rate.

In order to prevent reservation duplication, do not send in this form if reservations have been made by phone or online.

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Thursday, January 29, 2009
5:30 p.m. - 6:30 p.m.
Location: Continental A Ballroom

Students and professionals join us before the socials begin and get a head start on your networking weekend!

Everyone who attends will enjoy pizza and beverages.
Students, get there to fill out your free raffle ticket for great prizes!

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REGISTRATION FOR CONFERENCE AND ANY PRE-CONFERENCE WORKSHOPS MUST BE COMPLETED AT THE SAME TIME.

CEU FEES — No additional CEU fees for Friday and Saturday sessions will be charged this year. However, you must request CEUs on your registration form so that CEU coupons are generated with your registration materials. CEU fees for pre-conference workshops will be charged a $5 fee.

FULL — Includes Friday and Saturday CEU and educational sessions; Opening General Session; Admission to the Exhibit Hall; Friday All-Conference Awards Luncheon ticket; Saturday Breakfast in Exhibit Hall; Saturday Closing Event at the Hilton Chicago with Second City.

NO FRILLS — Includes Friday and Saturday CEU and educational sessions; Opening General Session; Admission to the Exhibit Hall.

FRIDAY ONLY — Includes Friday CEU and educational sessions; Opening General Session; Admission to the Exhibit Hall.

SATURDAY ONLY — Includes Saturday CEU and educational sessions; Admission to the Exhibit Hall.

STUDENTS/RETIREES — Includes Friday and Saturday CEU and educational sessions; Opening General Session; the Professional Connection; Admission to the Exhibit Hall; Student Luncheon on Friday.

GUEST/SPOUSE/FAMILY/FRIEND (Must not be affiliated with or employed by any park and recreation agency.) — Includes Friday and Saturday CEU and educational sessions; Opening General Session; Admission to the Exhibit Hall; Limited number of passes to various museums on a first-come, first-served basis.

PLEASE NOTE:

• NEW THIS YEAR! Each registered delegate (registered by December 19, 2008) will receive by mail to the address that was inputted under their registration their name badge, event tickets and CEU coupons (if applicable). For registrations submitted after this date, registration materials must be picked up from Conference Registration. If you have not received your registration packet by January 19, 2009 contact Alan Howard at 217-523-4554 or at ahoward@ilparks.org. Please do not lose or forget your badge and tickets. Onsite, there will be $5 charge to reprint your name badge and EVENT TICKETS WILL NOT BE REPRINTED. You must purchase new tickets at the current onsite price in order to attend any paid events. You will not be permitted into the exhibit hall or educational sessions without the proper name badge.
• IAPD/IPRA will not invoice agencies or individuals for conference registrations.
• Please complete a separate registration form for each individual registering.
• Participants wishing to change workshops must pay the difference for a higher priced workshop or forfeit the difference for a lesser workshop.
• Cancellations must be submitted in writing and received by December 19, 2008 in order to receive a refund less a processing fee of $25. No refunds will be granted for cancellations received after December 19. 2008.
• Registrations will not be accepted in the IAPD office after January 2, 2009; registrations not postmarked or faxed by January 2 will be returned. However, onsite registration begins at 7:30 am on January 29, 2009.
• ADA Compliance: Please contact Dina at IPRA at 630-376-1911 x200 no later than December 19, 2008, if you have any special accessibility/meal requirements.

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3D Design Studio
A-Awesome Amusements Co.
ActiveCommunities, part of Active Network
Adolph Kiefer & Associates
All American Trophy
All Inclusive Rec (A.I.R.)
American Locker Security Systems
American Ramp Company
American Red Cross of Greater Chicago
Ameristar Fence Products
Aqua Pure Enterprises, Inc.

Baggo, Inc. Baum Sign, Inc. Beacon Athletics Bella Bagno, Inc. BLDD Architects, Inc. Bonestroo Branch-Nicoloff Co. Bronze Memorial Company Brusseau Design Group, LLC BSN Sports/Collegiate Pacific Burbach Aquatics, Inc. Burnidge Cassell Associates, Inc. Carbit Paint Company Card Imaging Central Sod Farms Challenger Sports - British Soccer Camps Chicago Bulls/White Sox Training Academy

Chicago Fire Soccer Chicago Machine Cinema Academy/Trails Entertainment City Sales/Richmond Masters Clowning Around Entertainment Code Blue Corporation Cody/Braun & Associates, Inc. Commeg Systems, Inc. (TimePro) Commercial Recreation Specialists, Inc. Cook Illinois Corporation Cordogan Clark & Associates, Inc. Corporate Construction Services Counsilman-Hunsaker & Associates Crown Trophy Custom Manufacturing, Inc. CXT Inc. Cypress Golf Solutions

Design Perspectives, Inc.
Direct Fitness Solutions
Doty & Sons Concrete Products
Drop Zone Portable Services, Inc.
Elgin Sweeping Services, Inc.
Engineering Resource Associates, Inc.
Entertainment Concepts
Entre Prises Climbing Walls
Executive Service Corps of Chicago
Farnsworth Group, Inc.
FGM Architects
FieldTurf Tarkett
Fitzgerald Lighting & Maintenance Co., Inc.
Gen Power Inc.
General ASP Inc.
General Sports Venue/Astroturf
George Williams College of Aurora University
Gold Medal Products
Grins-Sportspage Photography

Haldeman-Homme, Inc. Halogen Supply Company, Inc. Harris Computer/MSI Hazard, Young, Attea & Associates Henry Bros. Co. Hey and Associates, Inc. Hitchcock Design Group Homer Industries, LLC Houseal Lavigne Associates, LLC Howard L. White & Associates, Inc. Human Kinetics - Starfish Aquatics HYDROLogic

I.D. EDGE Inc. Illinois Amateur Softball Association Illinois Association of Park Districts Illinois At Play Illinois Bus Sales Illinois Chapter of the American Society of Landscape Architects Illinois Correctional Industries Illinois Department of Central Management Services/Local Government Health Plan Illinois Metropolitan Investment Fund Illinois Municipal Retirement Fund Illinois Park and Recreation Association Illinois Park District Liquid Asset Fund Plus (IPDLAF+)/PFM Group

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